Layth Younas
Summary
Dedicated professional with a strong foundation in customer service and communication skills. Demonstrates being a highly motivated team member, known for punctuality and reliability. Committed to leveraging these skills to enhance customer satisfaction and overall experience.
Overview
2
2
years of post-secondary education
3
3
years of professional experience
Work history
Lifeguard
Places For People Leisure
Birmingham, West Midlands
2026.05 - Current
- Maintained clear communication with swimmers and colleagues to reduce risk of incidents.
- Ensured safety of swimmers by diligent monitoring of pool activities.
- Carried out daily operational checks of equipment for optimal performance.
- Managed general cleaning duties around pool area and wider leisure centre for pleasant environment.
Red Cross Retail Volunteer
Red Cross
Birmingham, West Midlands
2023.09 - 2024.06
- Assisted customers, resulting in positive shopping experience.
- Directed customers towards desired merchandise successfully reducing search time.
- Enhanced customer service by responding promptly to queries.
- Processed transactions swiftly to reduce customer waiting time.
- Monitored shop floor consistently to deter thefts and losses.
Bikeability Cycling Instructor
The Active Wellbeing Society
Birmingham, West Midlands
2023.09 - 2024.03
- Maintained clear communication with pupils and parents in order to deliver highest quality sessions.
- Remained calm in stressful situations, resolving conflicts and solving issues with ease.
- Fostered positive learning environment by implementing interactive teaching methods and various teaching strategies to cater to diverse learning styles of students.
- Assessed individual pupil progress and adjusted lessons accordingly for better improvement.
Education
Bachelor of Medicine, Bachelor of Surgery - Medicine
University of Nottingham
Nottingham 2025.09 -
A-Levels -
King Edward VI Camp Hill School for Boys
Birmingham 2023.09 - 2025.06
Skills
- Customer Service
- Communication skills
- Conflict Resolution
- Punctuality
- Teamwork
- Time-management
Technical Skills
Proficient in G-Suite, Office 365 and Python
Availability
Available for full-time or part-time roles, all days of the week.
Timeline
Lifeguard
Places For People Leisure
2026.05 - Current
Bachelor of Medicine, Bachelor of Surgery - Medicine
University of Nottingham
2025.09 -
Red Cross Retail Volunteer
Red Cross
2023.09 - 2024.06
Bikeability Cycling Instructor
The Active Wellbeing Society
2023.09 - 2024.03
A-Levels -
King Edward VI Camp Hill School for Boys
2023.09 - 2025.06