In my free time I enjoy going to the gym and spending time with friends and family I feel a passion for trying new things and love going on walks with my dog
Layla McManus
Portishead,Avon
Summary
My name is Layla McManus, I live in Weston in Gordano and I am currently in search of a full time job to do after my time at college. I'm a hard worker and a great team player and have experience in customer service as I used to do work part time at Junior Poon in Clevedon. I thoroughly enjoy meeting and talking to new people and I frequently look forward to opportunities which include these skills. My role at junior poon has enabled me to have knowledge of table waiting, drinks running, order taking, till using and customer service. In my free time, I enjoy spending time with friends and being social when I can and also do my art and design coursework for college.
Overview
2
2
years of professional experience
Work History
Kiosk/ Cafe employee
Portishead Olympic Gymnastics club
Portishead
2022.04 - 2024.06
- Operated in-house café/coffee kiosk for visitors and parents during peak times, ensuring smooth service and customer satisfaction
- Prepared teas and simple hot drinks, delivering them promptly to customers with a focus on safety and quality
Front of house Staff Member
Junior Poon Chinese Restaurant
Clevedon
2023.01 - 2024.01
- Table service experience in order to fulfil customer orders professionally and efficiently.
- Delivered prompt drink service to customers, enhancing their dining experience.
- Engaged with customers to fulfil requests and enhance their visit through attentive listening and communication.
- Handled customer transactions to ensure a smooth payment experience
- Executed fast cleaning service, ensured safe transportation of delicate plates and glasses back to kitchen, and relayed items efficiently for next customers.
- Food preparation at the table. E.g., duck preparation and meal presentation in order for the customer to have a positive experience.
- Table Waiting experience at a busy Clevedon restaurant.
Retail assistant
Oxfam
Portishead
2023.01 - 2023.12
- Gained retail experience at local charity shop
- Cleaned and maintained store during shifts to create a welcoming environment for customers
- Organised and laid out shop floor to showcase specific pieces, enhancing presentation and appeal
- Working in a team in our set roles to ensure things ran smoothly in the shop
- Worked at a local charity shop
Education
Art and design level 3 course -
Weston college
Weston-super-Mare, NSM2026-06
GCSE's passed - English language, PE, science, maths
Gordano school
2024-01
Skills
- Customer service
- Dietary awareness
- Supply stocking
- Billing operations
- Menu comprehension
- Critical-thinking
- Cash handling proficiency
- Memory for orders
Interests
Accomplishments
- Duke of Edinburgh bronze award
- Duke of Edinburgh silver award
- Silver Level gymastics
Custom
- Confident
- Friendly
- Team player
- Helpful
- Adaptable
Timeline
Front of house Staff Member
Junior Poon Chinese Restaurant
2023.01 - 2024.01
Retail assistant
Oxfam
2023.01 - 2023.12
Kiosk/ Cafe employee
Portishead Olympic Gymnastics club
2022.04 - 2024.06
Art and design level 3 course -
Weston college
GCSE's passed - English language, PE, science, maths
Gordano school