Laxmi Chhetri Chaulagain
Rotherham Bramley South Yorkshire
Summary
Seasoned professional with career focus in operational management. Drive organisational success by streamlining processes and enhancing team performance. Excel in strategic planning and resource optimisation to achieve company objectives.
Proactive and driven individual with knack for strategic planning and team leadership, combined with exceptional problem-solving abilities. Demonstrates strong communication and organisational skills, ensuring smooth operations and goal achievement. Committed to driving operational excellence and contributing to organisational success in role.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work history
Operational Manager
KK Group of Company Ltd
Kathmandu Nepal, Bagmati
2021.01 - 2025.04
- Set departmental goals, fostering a result-oriented work environment.
- Organised team building activities, boosting staff morale and workplace cohesion.
- Performed cost analysis, identifying areas for financial savings without compromising service quality or delivery speed.
- Streamlined operational efficiency by conducting detailed process audits.
- Ensured compliance with regulatory standards by constant monitoring and updating processes as necessary.
- Managed budget allocation to maximise resource utilisation and minimise wastage.
- Managed multiple projects to ensure timely completion and quality standards met.
- Negotiated contracts to secure the best pricing and delivery terms from suppliers and vendors.
- Conducted comprehensive market research to identify potential growth areas.
- Implemented new policies for improved staff productivity and morale.
- Improved safety standards with implementation of regular training programmes.
Kitchen assistant
Izakaya
Fukuoka , Canal City Japan
2015.01 - 2018.02
- Performed daily deep cleaning tasks to optimise workspace cleanliness standards.
- Assisted in inventory management to avoid food wastage.
- Contributed to team communication, resulting in better workflow efficiency.
- Prepared ingredients for increased speed of cooking process.
- Peeled, chopped and sliced vegetables as required by recipes, accelerating cooking times.
- Performed regular checks on refrigerator temperatures ensuring safe preservation conditions of food.
- Supported head chef in creating new menu items to diversify restaurant offerings.
- Improved kitchen efficiency by assisting in food preparation tasks.
- Maintained cleanliness throughout the kitchen for improved hygiene standards.
- Cleaned utensils, achieving a more efficient work environment.
- Washed dishes quickly after meals service to free up space in the kitchen area.
- Stored ingredients properly, extending their freshness dates significantly.
Cashier
McDonald's
Fukuoka , Tenjin Japan
2015.02 - 2017.03
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Trained new cashiers on store policies and procedures to maintain standards.
- Coordinated with team members for smooth shift transitions.
- Collaborated closely with store management for daily operations success.
- Processed payments swiftly for improved customer experience.
- Communicated product information to customers, driving informed purchases.
- Packaged customer items carefully, ensuing merchandise safety.
- Handled returns and exchanges following company policies, resulting in satisfied customers.
- Greeted each customer warmly, creating a friendly shopping environment.
- Managed queue effectively during peak hours for seamless checkout process.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
Education
Bachelor of education - Education
Dillibazar Kanya Campus
Kathmandu Nepal 2011.06 - 2014.06
Higher Secondary Education Board - Education
Dillibazar Kanya Campus
Kathmandu Nepal 2009.05 - 2011.05
Affiliations
- Travelling and enjoy in team work
Languages
English
Elementary
Hindi
Elementary
Nepali
Advanced
Timeline
Operational Manager
KK Group of Company Ltd
2021.01 - 2025.04
Cashier
McDonald's
2015.02 - 2017.03
Kitchen assistant
Izakaya
2015.01 - 2018.02
Bachelor of education - Education
Dillibazar Kanya Campus
2011.06 - 2014.06
Higher Secondary Education Board - Education
Dillibazar Kanya Campus
2009.05 - 2011.05