Laxmi Pandey
Leicester,Leicestershire
Summary
Compassionate and reliable aspiring care assistant with a background in high volume customer service, where patience, resilience, and attention to detail are essential. Strong experience in understanding individual needs, offering reassurance, and creating a positive experience for people of all ages. Brings strong teamwork, time management, and a naturally caring person.
I've also completed Care training & Induction program as well as shadowing a Care provider.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work history
Waitress & Customer Care
3 Kilns Restaurant
Leicester, Leicestershire
2024.03 - Current
Motivated and customer focused waitress with extensive experience working in high volume, fast‑paced restaurants. Skilled in delivering friendly, efficient service while managing multiple tables, handling pressure, and maintaining exceptional accuracy. Known for strong teamwork, quick problem solving, and consistently creating a positive experience for every guest.
- Taking high‑volume orders quickly and accurately
- Serving food and drinks with a friendly, positive attitude
- Managing long queues and keeping wait times organised
- Providing menu guidance and allergy information
- Processing payments via cash and card systems
- Supporting team members during peak service
- Running large sections during peak hours
- Coordinating with kitchen and bar to keep service flowing
- Following health and safety standards at all times
Education
BSc in Business Management
De Montfort University
Leicester 2024.01 - 2026.06
Completed Care Training & Induction
Unknown - Please add where you got this training
Skills
- Communication skills
- Empathy and patience
- Multitasking under pressure
- Teamwork
- Problem solving
- Time management
- Attention to detail
- Resilient
- Health & safety awareness
- Delivering high level of care
- Motivated to grow professionally within the care industry
- Most importantly hard working & willing to learn mindset
Languages
English
Fluent
Hindi
Fluent
Nepali
Native
Timeline
Waitress & Customer Care
3 Kilns Restaurant
2024.03 - Current
BSc in Business Management
De Montfort University
2024.01 - 2026.06
Completed Care Training & Induction
Unknown - Please add where you got this training