Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Laxmi Kc

London

Summary

Dynamic and detail-oriented Waitress with proven expertise in customer service and strong multitasking from experiences at WAITRESS METRO BANQUET and BARISTA TEMPER CAFE. Excelled in maintaining high service standards and fostering team collaboration, significantly enhancing dining experiences. Skilled in cleanliness and cash handling, consistently ensuring efficient and welcoming environments.


Overview

2
2
years of professional experience

Work History

Waitress

WAITRESS METRO BANQUET
05.2023 - 12.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.

WAITRESS

DELHI BITES
06.2022 - 03.2023
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

Education

BACHELOR RUNNING - Business Management

NORTHAMPTON UNIVERSITY
WATERSIDE CAMPUS UNIVERSITY DRIVE, NN1 5PH
01-2027

Intermediate Certificate - Business Management

GORKHA SECONDARY SCHOOL
DANG, TULSIPUR
03-2022

SEE - SCHOOLING

GALAXY ENGLISH SCOOL
DANG, TULSIPUR
03-2020

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Attention to detail
  • Cleanliness
  • Cash handling
  • Decision-making

Languages

Nepali
Native language
Hindi
Advanced
C1
English
Advanced
C1

Timeline

Waitress

WAITRESS METRO BANQUET
05.2023 - 12.2023

WAITRESS

DELHI BITES
06.2022 - 03.2023

BACHELOR RUNNING - Business Management

NORTHAMPTON UNIVERSITY

Intermediate Certificate - Business Management

GORKHA SECONDARY SCHOOL

SEE - SCHOOLING

GALAXY ENGLISH SCOOL
Laxmi Kc