Experienced IT professional with extensive expertise in hardware repair and upgrades, network maintenance proficiency, and strategic IT planning. Demonstrates advanced skills in technological troubleshooting, cloud computing knowledge, and client interface management. Adept at adapting to technology changes and knowledgeable in operating systems, coding capabilities, and teaching technical concepts. Proven track record in IT consultation, Microsoft Office suite proficiency, database administration expertise, advanced networking concepts, and data backup expertise. Skilled in cloud services infrastructure, quantitative research methodology, data governance understanding, advanced Excel usage, analytical thinking, risk assessment and mitigation. Proficient in machine learning knowledge, BI tools knowledge, web analytics tools mastery, big data handling. Capable of prioritising urgent requests with Tableau competency and user interface design expertise. Python programming skills complement Excel proficiency for HR metrics and analytics including payroll administration and processing. Expertise in human resources information software with employment law compliance knowledge. Oracle HCM Cloud experience enhances data analysis and reporting capabilities alongside project management acumen. Effective workplace conflict resolution strategies support payroll management and staff retention goals.