Summary
Overview
Work History
Education
Skills
Timeline
Generic
LAWINIA TOTH

LAWINIA TOTH

London,England

Summary

Motivated Team Member desiring to contribute to business success. Experienced in providing high quality Account Management, fluent in German, English and Romanian. Focused on customer satisfaction and team productivity. Customer-oriented, strategic-thinking Sales Professional with over 15 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise on expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.

Overview

24
24
years of professional experience

Work History

Sales and Key Accounts Manager

Discover Germany at Scan Group
London, Greater London
06.2019 - 09.2020
  • Accurately quoted customers with cost-effective solutions
  • Manage all elements of the sales process of advertorials and advertising for German Business Clients.
  • Retain and grow our existing clients.
  • Ensure KPI's and Targets are hit.
  • Managing and developing existing key strategic clients.
  • Research potential new clients and identify key new decision makers.
  • Arrange sales appointments and meetings.
  • Develop new business sales with a strong focus on the Germany.
  • Generating new business, up-sells, cross-sell opportunities with a focus on key prospects.
  • Working closely with media agencies and organisations in Germany to coordinate programmatic campaigns Developing and maintaining a strong knowledge of the client's digital media and marketing strategy.
  • Creating meaningful presentations and sales messages in line with company values.
  • Order processing and credit control.
  • Learned all required tasks quickly to maximise performance.
  • Pursued learning opportunities to advance knowledge as senior team member.
  • Contributed to team success by completing jobs quickly and accurately.
  • Owned and developed 30 accounts, fostering exceptional working relationships to increase long-term client retention by 90%.
  • Successfully closed 100 contracts throughout one year.

Business Development Manager for DACH

Qlik -Business Intelligence
London, Greater London
07.2018 - 03.2019
  • Identifying new sales leads successfully.
  • Pitching products and/or services to raise interest and consult the potential customers.
  • Maintaining fruitful relationships with existing customers.
  • Researching the needs of other companies and learning about their projects and visions.
  • Contacting potential clients via email or phone to establish rapport and set up meetings.
  • Attending conferences, meetings, and industry events.
  • Prospected, identified and cultivated relationships with C Level Decision makers to promote product lines and solutions.
  • Exceeded quotas on consistent basis through new account penetration.
  • Contacted potential customers via telephone, email and in-person inquiries.
  • Generated leads and capitalised on valuable business opportunities to bring in new company revenue and improve bottom line profit.
  • Contributed to team success by completing jobs quickly and accurately.
  • Pursued learning opportunities to advance knowledge as senior team member.

Management Coordinator, Co-Founder

Sono Perla Jewellery
11.2016 - 06.2018
  • Key Achievements:.
  • Managing new pearl jewellery e-commerce in coordination with CEO business aiming at the bridal market.
  • Attending fairs and viewings to present collection generate leads and conduct sales.
  • Overseeing online sales across multiple marketplaces.
  • First point of contact for all enquiries, phone, email, chat, in person.
  • Working closely with German manufacturers and designers to improve product range, prices etc.
  • Managing relationship with partners to deliver joint marketing activities.
  • Following up with customers on orders, returns, refunds.
  • Credit control providing excellent customer service always.
  • Evaluated cost of materials and mark-up to determine sale prices for all diamond, gem, pearl, and other jewellery products.
  • Controlled the end-to-end process for creation of custom jewel orders.
  • Verified and approved all products prior to being delivered to customers.

Program Manager - Supply Chain Assurance

Intertek
Leicester, East Midlands
02.2016 - 10.2016
  • Ethical Compliance Audits - Intertek Key Achievements:.
  • Supply Chain Management, ethical audits for German key accounts, leading client projects through excellent project planning, timeline and budget management, and delivering against KPI's.
  • Managing project teams globally.
  • Delivering high quality external-facing documents, including reports, proposals and status updates.
  • Primary point of contact for all audits planned by key accounts.
  • Regular travel to clients to plan and update on running social audits.
  • Developing the DACH certification and Training portfolio.
  • Initiating, planning, executing, controlling and closing all relevant corporate social responsibility related projects.
  • Aided senior leadership by collecting and analysing data to generate reports for continuous improvement or corrective action planning.
  • Cultivated relationships with project stakeholders to maximise programme outreach.
  • Moderated disputes and grievances between parties with goal of speedy and fair conflict resolution.
  • Set team priorities, maintained schedules and monitored performance.

Senior Sales Executive

Yoko London Pearls
11.2011 - 12.2013
  • Key Achievements:.
  • Responsible for planning and training of staff of boutique in Knightsbridge.
  • Attending international trade shows across Europe, Asia and UAE to drive sales and developing existing accounts and new markets.
  • Visiting international customers to conduct sales and developing businesses.
  • Providing quality services and understanding of their needs.
  • Responsible for the end to end process of my accounts from inquiry to design over delivery etc.
  • Overlooking the jewellery production and insure the collection is delivered on time.
  • Taking part in the buying process for products like diamonds, sapphire for the company's jewellery range.
  • Plan and organise trip schedule to ensure time.
  • Attendance and planning for global jewellery shows such as Basel, Vicenza, Hong Kong, Kuala Lumpur, Singapore, Qatar, Seoul, Dubai, Munich.
  • Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
  • Utilised effective marketing techniques to increase brand recognition.
  • Analysed market trends in consumer industries to implement appropriate marketing and sales methods.
  • Secured 10 ew business opportunities over 2 year period, increasing revenue by £2,000,000

Sales Executive

Faberge
03.2010 - 04.2011
  • Presenting the jewellery collection to potential clients through direct communication in face to face meetings as well as through the innovative company website.
  • Website Data Analysis, producing various reports in order to analyse website visitors, e.g., country, language, repeat visitors.
  • Advising prospects on forthcoming product developments and discussing special promotions.
  • Ambassador of Faberge at events and tradeshows, aiming to gain new business leads and contacts.
  • Be the primary point of contact for your assigned accounts.
  • Manage the sales order process.
  • Negotiation and quoting of prices, arranging deliveries.
  • Established and maintained client relationships through superb communication.
  • Resolved product issues with manufacturers to maintain relationships with key producers and deliver quality high Jewellery product to customers.

CEO Executive Assistant

Bucherer
04.2009 - 10.2009
  • Key Achievements:.
  • Organising meetings for jewellery trade shows.
  • Organising and managing the CEO's ever-changing diary using MS Outlook.
  • Communication at all levels to extremely high-profile clients and customers.
  • Managing all incoming communications, mail, email and telephone calls, including preparation of initial drafts, and responding to emails.

International Sales Executive

Yoko London Pearls
02.2006 - 07.2008
  • Attending 22 international trade shows across Europe, Asia and UAE in order to drive sales and developing existing accounts and new markets.
  • Visiting international customers abroad in order to conduct sales and developing businesses.
  • Taking care of customer by providing quality services and understanding of their needs.
  • Product development, Product design for jewellery, from initial concept to final product ensuring that all products comply with the style guide.
  • Manage and control stock flow.

Business Management Assistant

Emil Hasenfratz Fine Jewellery Manufacturer
02.1997 - 02.2002

Education

Bachelor of Business Administration - Business Administration

Industrie Und Handelskammer
Pforzheim
2000

Skills

  • Microsoft Suite, Navision, SAP, 365 CRM Dynamics, Salesforce, Excel, PowerPoint, Word
  • Account Management, Negotiation
  • Excellent customer service, Sales
  • Data Analysis, SAP
  • Delivery, Strategic
  • Product design, Supply Chain Management
  • Product development
  • E-commerce
  • Economics, Trade shows
  • Fluent English
  • German
  • Managing
  • Marketing strategy
  • Marketing
  • Meetings
  • Excel
  • Microsoft Suite
  • MS Outlook
  • PowerPoint
  • Word
  • Navision
  • Account management
  • Client acquisition
  • Sales
  • Customer service
  • Consultative selling
  • B2B selling
  • Pipeline development
  • Document preparation
  • Customer support
  • Reporting abilities
  • Problem solving
  • Advertising background
  • Quality compliance procedures
  • Manufacturing expertise
  • Profit and loss analysis
  • C-Level selling
  • Quality assurance and control

Timeline

Sales and Key Accounts Manager

Discover Germany at Scan Group
06.2019 - 09.2020

Business Development Manager for DACH

Qlik -Business Intelligence
07.2018 - 03.2019

Management Coordinator, Co-Founder

Sono Perla Jewellery
11.2016 - 06.2018

Program Manager - Supply Chain Assurance

Intertek
02.2016 - 10.2016

Senior Sales Executive

Yoko London Pearls
11.2011 - 12.2013

Sales Executive

Faberge
03.2010 - 04.2011

CEO Executive Assistant

Bucherer
04.2009 - 10.2009

International Sales Executive

Yoko London Pearls
02.2006 - 07.2008

Business Management Assistant

Emil Hasenfratz Fine Jewellery Manufacturer
02.1997 - 02.2002

Bachelor of Business Administration - Business Administration

Industrie Und Handelskammer
LAWINIA TOTH