Laverne Lindesey
Wellingborough,Northamptonshire
Summary
Motivated and reliable hospitality professional with extensive experience in food service, kitchen hygiene, and customer care. Skilled at delivering excellent customer service in fast paced environments while maintaining high standards of cleanliness and food safety. A strong team player committed to providing positive dining experience for guests.
Overview
16
16
years of professional experience
Work history
Picking and Packing
MEM Recruitment
Wellingborough, Northamptonshire
2025.07 - Current
- Executed picking and packing tasks according to production specifications in a fast-paced environment.
- Scanned, sorted, and diverted packages to fulfil picking and packing responsibilities, achieving accuracy targets.
- Reduced order fulfilment times with streamlined picking and packing processes.
- Optimised order fulfilment process through effective picking and packing coordination.
- Introduced a barcoding system, speeding up the picking and packing process significantly.
Waitress
June Plum Food
Wellingborough, Northamptonshire
2022.08 - 2025.03
- Executed accurate food and drink orders, directly improving customer satisfaction.
- Delivered attentive and prompt service, enhancing overall guest satisfaction.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Conveyed customer orders to kitchen staff for timely preparation.
- Recommended specials and seasonal offerings, contributing to increased sales revenue.
- Maintained food hygiene and safety standards.
- Cleared tables and maintained a clean dining area.
Kitchen assistant/ Kitchen Cleaner
Caribbean Flava
Wellingborough, Northamptonshire
2022.07 - 2024.10
- Ensured sanitation of kitchen areas and equipment, promoting food safety and hygiene.
- Executed cleaning schedules to maintain hygiene standards in kitchen areas.
- Performed regular checks on refrigerator temperatures ensuring safe preservation conditions of food.
- Peeled, chopped, and sliced vegetables according to recipes.
- Assisted kitchen staff by performing various tasks during peak service hours.
- Facilitated team communication to improve workflow and collaboration.
Waitress
Halcyon Cove by Rex Resorts, St. John's, Antigua
Antigua and Barbuda
2010.01 - 2020.03
- Enhanced guest satisfaction through attentive, prompt service, contributing to positive dining experiences.
- Optimised workflow during busy periods by coordinating effectively with kitchen staff, improving service speed.
- Showcased extensive knowledge of menu items, heightened customer decision making.
- Managed table settings for enhanced dining experience.
- Accommodated special event needs by providing customised services, ensuring memorable gatherings.
Education
Diploma of Higher Education - Health, Wellbeing and Social Care
Oxford Brookes University
Birmingham 2024.10 -
Skills
- Product picking and packing
- Picking and packing accuracy
- Picking and packing orders
- Order Processing
- Beverage Knowledge
- Warehouse Organisation
- Logistics Coordination
- Food Hygiene & Safety
- Time management
- Fast Paced Environments
- Teamwork
Timeline
Picking and Packing
MEM Recruitment
2025.07 - Current
Diploma of Higher Education - Health, Wellbeing and Social Care
Oxford Brookes University
2024.10 -
Waitress
June Plum Food
2022.08 - 2025.03
Kitchen assistant/ Kitchen Cleaner
Caribbean Flava
2022.07 - 2024.10
Waitress
Halcyon Cove by Rex Resorts, St. John's, Antigua
2010.01 - 2020.03