Summary
Overview
Work history
Education
Skills
Websites
Certification
References
PRIOR EXPERIENCE
References
Timeline
Generic

LAVANYA RAMGOPAL LODD

London

Summary

Versatile HR professional with strong experience across HR operations, Workday HRIS administration, recruitment coordination, and end‑to‑end employee lifecycle management. Skilled in managing high‑volume onboarding, maintaining accurate employee data for large workforces, supporting payroll and benefits processes, and resolving Workday HCM queries with efficiency and accuracy. Recognised for exceptional communication, attention to detail, and strong organisational and problem‑solving abilities. Adept at collaborating with cross‑functional teams, improving HR workflows through process optimisation, and delivering positive employee and candidate experiences in fast‑paced environments. Demonstrates sound judgement, confidentiality, and a commitment to delivering reliable, compliant, and service‑focused HR support.

Overview

4
4
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

People Support Advisor

Medivet
London
2025.01 - 2026.01
  • Optimised HR services through migration of employee data to Workday, ensuring seamless integration and maintaining data integrity across roles, compensation, and organisational structures.
  • Collaborated with HR, Payroll, Finance, and IT teams to deliver Workday process improvements and system enhancements, gathering business requirements and configuring solutions that improved workflow efficiency by 20% and reduced manual processing time across 4+ departments. Supported end‑to‑end testing and release activities for 15+ system updates annually.
  • Provided first‑line Workday HCM support, triaging and resolving ~15 tickets daily, achieving an average first‑response time under 24 hours and maintaining a 95% resolution rate for first‑line support.
  • Maintained and updated employee records in Workday, ensuring data accuracy and alignment with HR compliance standards.
  • Detected data discrepancies and rectified issues through root‑cause analysis and cross‑functional collaboration, achieving a 90% issue‑resolution success rate.
  • Delivered end‑to‑end onboarding for approximately 50 new hires per month across all levels, ensuring timely system setup, documentation completion, and full compliance with internal HR processes.
  • Identified process improvement opportunities and updated standard operating procedures for onboarding and employee lifecycle management.
  • Managed leavers processes, end‑of‑probation reviews, changes to appointments, and termination of fixed‑term contracts.
  • Administered family leave and flexible working requests, supporting rollout initiatives across multiple clinic locations.
  • Collaborated with payroll to ensure accurate data transmission, including monthly payroll reporting and reconciliation of leave, benefits, and contractual changes.
  • Established strong relationships with clients and internal stakeholders, strengthening business partnerships and improving service delivery.

People Operations Administrator

Morley College
London
2023.09 - 2024.04
  • Managed employee records for a workforce of 600 employees, overseeing onboarding/offboarding, payroll, and benefits administration. Supported HR advisors with absence tracking, compliance, recruitment coordination, and employee relations. Organised 15 training sessions per month and compiled HR data/reports to support strategic decision‑making and policy adherence.
  • Provided general administrative support to the HR department, including managing schedules, organising meetings, and handling correspondence.
  • Assisted in budget tracking and expense reporting for HR initiatives.
  • Executed end‑to‑end recruitment processes, supporting approximately 25 hires per month through job postings, sourcing, interviewing, and selection.
  • Communicated hiring procedures, timelines, and expectations clearly to candidates, maintaining a 4‑day turnaround from application to offer and contributing to a consistently positive candidate experience.
  • Identified and implemented process improvements that streamlined People Operations workflows, saving approximately 40 hours per month across administrative and HR processes.
  • Collaborated with cross‑functional teams to implement best HR practices and support seamless People Operations delivery.

Onboarding Coordinator, Talent Acquisition

Resource Solutions Onsite Deutsche Bank
London
2021.09 - 2023.03
  • Managed the Workday system for employee onboarding and benefits administration, ensuring accurate and timely processing of new starter benefits enrolment. Responded to employee queries regarding benefits packages with clarity and professionalism while maintaining confidentiality and adhering to data‑protection guidelines.
  • Contributed to successful talent acquisition and earned recognition from recruiters for delivering an exceptional candidate experience to senior management hires, including Managing Directors and Directors.
  • Accomplished various ad hoc projects to support the onboarding of permanent hires.
  • Minimised turnaround time for issuing offer letters and completing right‑to‑work checks by coordinating procedural improvements within KOPs.
  • Demonstrated adaptability in managing diverse stakeholder requirements, SLAs, and expectations, resulting in effective service delivery and improved stakeholder satisfaction.
  • Appreciated by senior management for delivering consistent operational support to the team, contributing to optimised workflows and enhanced productivity.
  • Managed and prioritised a varied and busy workload to meet deadlines in a fast‑paced environment.

Education

CIPD Level 3 HR Diploma - Human Resources

Avado Learning CIPD
United Kingdom
2021.01 - 2021.07

Postgraduate Diploma - Strategic Marketing

Cranfield University
United Kingdom
2011.09 - 2012.07

Master of Business Administration - Hospitality Management

SRM University
Chennai, India
2009.06 - 2011.05

Bachelor of Commerce - Corporate Secretaryship

Madras University
Chennai, India
2006.06 - 2009.05

Skills

  • MS Office Suite
  • Adobe & Nitro
  • Workday
  • HR policies understanding
  • Employee lifecycle management
  • HRIS software familiarity
  • Stakeholder collaboration
  • CIPD qualification
  • HR project management

Certification

  • CIPD Level 3 HR Diploma, Avado Learning, 2021
  • Certificate in Supporting Teaching & Learning in Schools - CACHE Level 2, Harrow College

References

References are available upon request.

PRIOR EXPERIENCE

Sep 2016 – Jul 2017: Supply Teaching Assistant, KS1, KS2 & Nursery - Protocol Education

References

References available upon request.

Timeline

People Support Advisor

Medivet
2025.01 - 2026.01

People Operations Administrator

Morley College
2023.09 - 2024.04

Onboarding Coordinator, Talent Acquisition

Resource Solutions Onsite Deutsche Bank
2021.09 - 2023.03

CIPD Level 3 HR Diploma - Human Resources

Avado Learning CIPD
2021.01 - 2021.07

Postgraduate Diploma - Strategic Marketing

Cranfield University
2011.09 - 2012.07

Master of Business Administration - Hospitality Management

SRM University
2009.06 - 2011.05

Bachelor of Commerce - Corporate Secretaryship

Madras University
2006.06 - 2009.05
LAVANYA RAMGOPAL LODD