Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Lavanya Iyer

London,Havering

Summary

Energetic HR professional with 6+ years experience and well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Bringing forth a proven track record of successfully managing all aspects of HR efforts and serving as a crucial pillar of support for stakeholders and team.

Overview

6
6
years of professional experience

Work history

Senior HR Advisor

HCA Healthcare UK
03.2022 - Current
  • Stakeholder Management - Developed effective communication channels and built strong relationships with HOD’s.
  • Absence Management - Run reports from Workday, identify patterns (STS & LTS), prepare spreadsheet, initiate conversations with necessary team, ensure audit trail is maintained
  • Identified areas of inefficiency and implemented corrective measures leading to improved productivity and cost savings
  • Partner with Line managers in placing PIP to support colleagues and address concerns in a timely manner
  • TUPE - Ongoing integration support provided
  • Provide comprehensive and generalist HR services to all stakeholders, including managers, partners, and staff, focusing on maintaining excellent service quality standards
  • Foster productive relationships by working collaboratively with the Senior Management Team, Operational Managers, HR colleagues, and staff representatives
  • Undertake specific HR projects in collaboration with CHRO and Corporate office as required.
  • Achievements:
  • Improved staff engagement and vital voices score by holding listening forums.
  • TUPE Lead and successful integration locally for Harley Street & LOC.
  • Oversaw disciplinary, performance and absence management for 860+ employees.
  • Streamlined HR processes, helping to increase departmental efficiencies.
  • Led managers to deliver interventions and solutions consistently meeting workforce needs.
  • Advised managers on compensation decisions based on benchmark data, job analysis and external competitiveness.
  • Boosted leader capability through effective coaching and advising.
  • Served as point of contact to offer expertise on employee relations.
  • Mitigated litigation risk, ensuring compliance with applicable employment laws and regulations across various activities.
  • Designed industry-leading employee engagement and recognition programmes.
  • Held company-wide town hall meetings to convey updates.
  • Advised line managers on correct disciplinary procedures for compliant issue resolution.
  • Improved business HR policies by guiding and collaborating with managers.
  • Created succession plans and promotion paths for staff.
  • Educated line managers on policy and process changes for implementation.
  • Facilitated new hire on-boarding programme by scheduling training initiatives, resolving issues and processing paperwork.
  • Reduced staff turnover through improved performance development programmes.

HR Manager

Strawberry Star
12.2019 - 09.2020
  • Organised company-wide team-building events to boost employee morale.
  • Planned, organised and managed recruitment and selection processes, consistently meeting budget targets and recruitment goals.
  • Addressed employee conflicts, following corporate procedures for timely resolution.
  • Delivered consistent and reliable administration through strategic planning and coordination of HR functions.
  • Updated HR policies and documentation in line with legislative developments and GDPR requirements to ensure compliance.
  • Communicated and enforced HR policies to team members, cultivating compliant and satisfied workforce.
  • Oversaw recruitment process and onboarded 15+ new staff.
  • Oversaw exit interviews and off-boarding process for resigned and terminated employees.
  • Designed and implemented processes to improve awareness and compliance with HR policies.
  • Negotiated employment contracts and agreements to attract and secure best industry talent.
  • Controlled design and distribution of employee satisfaction and exit surveys, extracting and addressing key findings.
  • Advised senior management on employee corrective actions.

HR Advisor

GSM LONDON
10.2018 - 10.2019
  • Contributed to delivery of first-class HR service by managing payroll, HR queries and changes.
  • Consistently reviewed and improved onboarding processes and induction material to improve relevancy and efficiency.
  • Routinely updated HR policies and procedures in line with the legal requirement.
  • Planned, organised and managed recruitment and selection processes, consistently meeting budget targets and recruitment goals.
  • Reviewed and renewed company policies, ensuring strict legal compliance across all business activities.
  • Devised and implemented successful employee retention strategies, including improved exit interview and onboarding procedures.
  • Thoroughly vetted employees' qualifications, licenses and certifications, including upcoming renewals.
  • Collaborated with entire human resource department to discuss new ways to recruit top talent.
  • Addressed employee conflicts, following corporate procedures for timely resolution.
  • Performed exit interviews, gaining useful insights to improve employee retention rates.

HR Administrator

GSM London
02.2018 - 09.2019
  • Created customised SAGE presentations for enhanced understanding of clients
  • Managed on boarding, references, contracts and other correspondence for all new starters
  • Compiled and produced reports in a timely manner for business efficiency.
  • Providing Admin support for recruitment - Posting Job Adverts on all internal and external sights.
  • Enrolling all new starters onto DELTANET (Training System) and updating the system periodically.
  • Liaising with external stake holders (Benefit Providers) and running their quarterly report to ensure all starter and leaver information's are updated.
  • Generated starter documentation within 24 hours after formal offer, on average.
  • Achievements:
  • Implemented a new end-to-end process for Recruitment & on-boarding making it efficient.

HR Administrator

LONDON CLINIC
06.2015 - 01.2018
  • Managed Payroll - Collating starters, changes and leavers information from TRENT system ensuring all related paperwork collected for payroll.
  • Preparing contracts for permanent, bank and contract workers in-line with HR policies
  • Sole person responsible for on-boarding and off-boarding of 2500+ employees.
  • Scheduled new starter appointments, ensured all starters including consultants, Doctors Nurses, HCA are cleared by the Occupational Health nurse prior to starting.
  • Providing single point support to staff with the HR policies, procedures, staff benefits and general information to managers
  • Provide confirmation of employment correspondence and mortgage references
  • Achievements:
  • Introduced online DBS checking service resulting in quick turnaround of certificates, giving access to an unspent criminal offence that helped manage on boarding in an appropriate manner.
  • Ensuring new starters are registered to complete their induction and other training pertaining to their individual needs based on either clinical or non-clinical.
  • Managed learning hub and helped prepare, print and upload content along with delivering training & admin support.

Education

CIPD Level 7 -

Babington University

CIPD Level 5 - undefined

ICS Learn

Bachelor of Commerce - undefined

Madras University

Skills

  • Strategic business consultation
  • TUPE regulations knowledge
  • CIPD qualified
  • Succession planning
  • Strategic Alignment and Business Acumen
  • Employee Relations and Engagement
  • Change Management and Organisational Development
  • Talent Acquisition and Workforce Planning
  • Regulatory Compliance and Risk management
  • Analytics and Data Driven Decision Making
  • Payroll Process

Affiliations

  • Reading, Enjoying Nature, AI trends and analysis

Timeline

Senior HR Advisor

HCA Healthcare UK
03.2022 - Current

HR Manager

Strawberry Star
12.2019 - 09.2020

HR Advisor

GSM LONDON
10.2018 - 10.2019

HR Administrator

GSM London
02.2018 - 09.2019

HR Administrator

LONDON CLINIC
06.2015 - 01.2018

CIPD Level 7 -

Babington University

CIPD Level 5 - undefined

ICS Learn

Bachelor of Commerce - undefined

Madras University

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Lavanya Iyer