Summary
Overview
Work history
Education
Skills
Certification
Affiliations
Timeline
Custom
Personal Information
References
References
Generic
Laurie Wright

Laurie Wright

Manchester

Summary

Business development specialist with a varied client side background gained in the property management sector. Having directly managed contracts for over twenty years, I understand what is needed from a service provider to deliver and retain contracts for the long term.

An experienced people manager with strong operational knowledge and understanding, excellent communication and presentation skills, effective at all levels.

A creative, innovative thinker with vision and enthusiasm. Inspiring leadership and management style able to lead a team forward and implement change successfully.

Determined and highly motivated with high standards of personal achievement.

Member of the REVO Property Management Committee

Overview

28
28
years of professional experience
3
3
years of post-secondary education
1
1
Certificate

Work history

Business Development Director

Churchill Group
Manchester, United Kingdom
07.2022 - Current
  • Led planning, development and implementation of business development strategies, growing revenue within an agreed sector
  • Secured a major 10M additional business win within the first year
  • Managed multiple partner relationships and internal projects simultaneously in fast-paced work environment.
  • Worked with major property management clients in a variety of environments and sectors including retail, corporate and mixed use.
  • Designed long-term business strategy to guide leadership decision-making.
  • Developed marketing plans to support department strategies.
  • Produced pre-qualification and tender documents that resulted in new client wins.
  • Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
  • Enabled accurate lead tracking by establishing and maintaining business opportunity records in Salesforce

Commercial Director

The Westgrove Group
11.2020 - 07.2022
  • Worked as the overall lead in sales and marketing as well as contract retention and renegotiation.
  • Supported the financially stability of the business through Covid19 maintaining communication with clients and supporting the finance function.
  • Managed a Business Development and Marketing team including soft and hard FM services.
  • Developed bid opportunities and tender documentation to sell a combined and TFM service offering.

Brand and Development Director

The Westgrove Group
02.2016 - 10.2020
  • Led the business development function including the sales and marketing team increasing annual T/O from 17M to 32M
  • Developed a sector specific sales strategy and ensured a healthy pipeline, increasing conversion rate and securing 1M plus contracts
  • Attended industry events and networking events to promote organisation.
  • Planned, developed and implemented robust PR strategies to manage brand reputation.
  • Directed strategic messaging initiatives to guide or control critical messaging.

Centre Manager

Lambert Smith Hampton
12.2013 - 03.2016
  • Managed a 1M square foot shopping centre overseeing all business, operational, marketing and commercial functions
  • Oversaw a service charge spend of 4M per annum
  • Responsible for the planned and reactive maintenance, long term PPM, all areas of compliance
  • Maintained strong working relationships with colleagues and senior management.
  • Attended management meetings to develop new initiatives
  • Liaised with senior management and provided ongoing reports to share business performance.
  • Supervised and trained staff to complete projects and tasks

Centre Manager

CBRE
Tunbridge Wells
02.2011 - 12.2013

Centre Manager

Westfield
Tunbridge Wells
02.2011 - 03.2012

Centre Manager

Cushman & Wakefield
10.2007 - 02.2011

Commercialisation Manager

Lend Lease
01.2006 - 01.2007

Marketing Manager

Emerson Group Holdings
06.2004 - 01.2007

Marketing Manager

Westfield
02.2002 - 06.2004

Town Centre Manager

Wigan Chamber of Commerce
02.2000 - 02.2002

Events Manager

AstraZeneca
02.1999 - 02.2000

Marketing Assistant

Grosvenor Estates
09.1996 - 02.1999

Education

Diploma in Centre Management, Shopping Centre Management -

College of Estate Management, University Reading
01.2007 - 04.2009

CEM top up course, Retailing and Retail Operations -

College of Estate Management, University Reading
01.2009 - 01.2010

Skills

  • Multi sector exposure - retail & leisure, commercial property, public sector, transport / aviation, national multi site portfolios
  • Strategic Planning
  • Business development
  • Targeted retention strategies
  • Salesforce CRM
  • Prospect identification
  • Pipeline development
  • Contract and agreement negotiation
  • Pre-qualification and tender documents
  • Bid writing
  • Presentations and proposals

Certification

Diploma in Shopping Centre Management

Affiliations

  • Running and interval training, dogs and travelling in the UK

Timeline

Business Development Director

Churchill Group
07.2022 - Current

Commercial Director

The Westgrove Group
11.2020 - 07.2022

Brand and Development Director

The Westgrove Group
02.2016 - 10.2020

Centre Manager

Lambert Smith Hampton
12.2013 - 03.2016

Centre Manager

CBRE
02.2011 - 12.2013

Centre Manager

Westfield
02.2011 - 03.2012

CEM top up course, Retailing and Retail Operations -

College of Estate Management, University Reading
01.2009 - 01.2010

Centre Manager

Cushman & Wakefield
10.2007 - 02.2011

Diploma in Centre Management, Shopping Centre Management -

College of Estate Management, University Reading
01.2007 - 04.2009

Commercialisation Manager

Lend Lease
01.2006 - 01.2007

Marketing Manager

Emerson Group Holdings
06.2004 - 01.2007

Marketing Manager

Westfield
02.2002 - 06.2004

Town Centre Manager

Wigan Chamber of Commerce
02.2000 - 02.2002

Events Manager

AstraZeneca
02.1999 - 02.2000

Marketing Assistant

Grosvenor Estates
09.1996 - 02.1999

Custom

  • Financial and Commercial Management
  • Strategic Planning
  • Focused Leadership
  • Relationship Building & Networking
  • Effective Marketing and Communication
  • Improving Asset Value
  • Commercial Awareness

Personal Information

Runner, dog owner, car enthusiast and vegetarian - animal lover!

References

Employer references available upon request.

Darran Robinson, On Brand Partners

Laurie is a forward thinker and a pioneer when it comes to the customer and employee experience. Laurie is a people person, who has that unique ability to put people at ease. Laurie is a team player who takes the lead when required and makes it happen! I am personally looking forward to the next opportunity to work with Laurie as I know it will be rewarding, exciting, fun and results focused.

Tony McPartland, Group Managing Director at Zest Recycle & Windsor Waste Management

I've worked with Laurie as a supplier for a number of years. Her attention to detail, consideration of the bigger picture and ability to provider her clients with a first class service have all been key attributes to her ongoing success.
I have found Laurie extremely approachable and easy to work with - there isn't an obstacle that Laurie hasn't been able to find a solution for when we've worked together.
She is appreciative of the wider network that makes up the full FM function, and it is a key reason we enjoy working with and supporting Laurie and her work.

Jamie Harris, Head Of Industrial Sales UK & Ireland at Tennant UK Company

During the last 3 years that I have worked with Laurie it has been a pleasure to support her on various projects . Her passion , professionalism and knowledge of the industry is a massive benefit to anyone she works with and it has and will be a pleasure to work with her in the future. Laurie honesty sand integrity is always there to see and helps massively when working on complicated projects. I cannot recommend Laurie highly enough and I look forward to working with her in the future.

James Bailey, Executive Office Park Manager

I have had the pleasure of working with Laurie on various projects over the past few years. I have always been struck by Laurie's levels of energy, passion for her respective business, and general approach to achieving the best possible outcomes, irrespective of the challenge.

Laurie has the unique knack of being able to relate to colleagues and customers at all levels of an organization, and always brings out the best in colleagues and reportees. Laurie is an accomplished presenter, articulate, numerate and always is well versed on the subject matter.

Given Laurie's fabulous approach to working matters, I hope to have the opportunity to work in the same organization, as I know it would be a brilliant experience and I could learn a considerable amount from her.

Oliver Bridgman Wren, Centre Director

I am delighted to be connected with Laurie on a business & client basis. Laurie is passionate about getting result through her team and is able to set a vision for others to excel. She is an excellent communicator and able to problem solve while maintaining a close eye on the strategic elements of her role. I would highly recommend Laurie to any business.

References

References available upon request.
Laurie Wright