Laurianne Smith
Saltash,Cornwall
Summary
Dedicated and detail-orientated professional with experience in Warehouse Operations and Business Administration. Proven ability to manage customer inquiries and efficiently handle administrative tasks while maintaining accuracy. Strong organisational skills which contribute to effective workflow and customer satisfaction.
Overview
9
9
years of professional experience
Work history
Warehouse Assistant/Office Clerk
SPAR Appleby Westward
Saltash
08.2020 - Current
- Pick and pack items for stores, ensuring accuracy and speed to meet daily targets
- Dispatch orders correctly by labelling and sending to appropriate loading bay
- Check stock dates and report back to appropriate person
- Manage paperwork and respond to store inquiries via phone and email to ensure smooth running of operations
- Assist staff members and liaise with different departments across warehouse
Printer/Business Admin
Blackfriars Contracts
Plymouth
08.2016 - 08.2020
- Deal with customer inquiries and orders in person or via email
- Assist customers in selecting appropriate paper stock for their specific projects
- Process and appropriately file invoices
- Pack customer orders for despatch
- Print sewing patterns, construction plans, flyers and business cards
- Manage bulk printing orders to meet deadlines without compromising on quality
- Ensure quality of printed items meet customer expectations
Education
Achievement Training
Plymouth 08.2016 - 8 2017
Plymouth City College
Plymouth 09.2014 - 6 2016
Coombe Dean School
Plymouth 09.2009 - 6 2014
Skills
- Customer service
- Attention to detail
- Ability to learn new skills quickly
- Organisational
- Problem-solving ability
- Proficiency in Microsoft Word
- Basic Microsoft Excel knowledge
- Basic CAD Design Knowledge (SketchUp)
- Knowledge in Adobe Lightroom
- Time management
- Confident working with team or individually
- Friendly and approachable
Hobbies and Interests
I enjoy staying active through regular exercise and completed the Plymouth Half Marathon in April 2024. I'm passionate about new experiences and I previously spent time exploring South East Asia (2022-23), as well as Italy and Greece (2020). Alongside my full-time job, I'm currently studying for a Diploma in Interior Design, which allows me to explore my creative interests and learn new skills.
References
References available upon request.
Timeline
Warehouse Assistant/Office Clerk
SPAR Appleby Westward
08.2020 - Current
Printer/Business Admin
Blackfriars Contracts
08.2016 - 08.2020
Achievement Training
08.2016 - 8 2017
Plymouth City College
09.2014 - 6 2016
Coombe Dean School
09.2009 - 6 2014