LAURENTIU LUCESCU (Lawrence)
Wishaw,North Lanarkshire
Summary
Experienced and results-driven retail and healthcare professional with strong leadership, operational, and customer service expertise. Proven ability to manage teams, drive performance, maintain compliance with safety standards, and deliver exceptional customer experiences in fast-paced environments. Confident in leading by example, developing staff, and ensuring smooth day-to-day store operations while achieving business targets.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work history
Registered Nurse
NHS Lanarkshire
Wishaw
2025.10 - Current
- Mentored junior nursing staff; contributed to professional development within the department.
- Educated patients on disease management and facilitated self-care.
- Conducted initial patient assessments upon admission; identified health needs and concerns swiftly.
- Facilitated communication between patients' families and doctors; fostered trust and transparency in the care process.
- Liaised with the multidisciplinary team to improve patient outcomes.
- Led shifts, delegated tasks, and supported team members to maintain performance in high-pressure environments.
- Prioritised competing demands, managed risk, and maintained high standards of safety and service.
- Maintained strict adherence to policies, procedures, and quality standards while managing workload efficiently.
Shift leader
Holland & Barrett
Northampton, Northamptonshire
2022.07 - 2023.07
- Coordinated employee tasks to meet business objectives efficiently.
- Kept detailed records of shift activities, providing comprehensive reports to upper management when required.
- Identified areas for improvement whilst conducting routine audits on operations and services provided.
- Oversaw stock inventory, mitigating risk of shortages or overstock situations.
- Maintained a clean and safe work environment with regular inspections and cleaning rosters.
- Liaised with management regularly, ensuring alignment of shift goals with overall business objectives.
Barista Maestro
Costa Coffee
Northampton, Northamptonshire
2019.03 - 2023.07
- Implemented hygiene standards throughout café premises for public health safety compliance.
- Trained new starters on coffee preparation, company standards, and health & safety procedures.
- Supported daily operations, supervised shifts, and motivated team members to deliver excellent customer service.
- Opened and closed the store, managed cash handling, and ensured smooth handovers between shifts.
- Ensured compliance with food safety, cleanliness, and brand presentation guidelines.
- Contributed to achieving store targets through upselling, promotions, and team engagement.
- Monitored inventory levels, placed orders, and reduced waste through effective stock rotation.
Education
Master of Science - Adult Nursing
University of Wolverhampton
Wolverhampton 2023.09 - 2025.09
Bachelor of Science - Psychology
University of Northampton
Northampton 2020.09 - 2023.08
Skills
- Performance Management
- Coaching & Staff Development
- Customer Service Excellence
- Conflict Resolution
- Complaint Handling
- Leadership & Team Management
- Health & Safety Compliance
- Food Safety Standards
- Motivating & Engaging Teams
- Organisation & Planning
Languages
English
Fluent
Romanian
Advanced
Timeline
Registered Nurse
NHS Lanarkshire
2025.10 - Current
Master of Science - Adult Nursing
University of Wolverhampton
2023.09 - 2025.09
Shift leader
Holland & Barrett
2022.07 - 2023.07
Bachelor of Science - Psychology
University of Northampton
2020.09 - 2023.08
Barista Maestro
Costa Coffee
2019.03 - 2023.07