Summary
Overview
Work History
Education
Skills
Timeline
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Laurentia Popa

Laurentia Popa

Chigwell,Essex

Summary

Dynamic Sales Representative and Consultant with a proven track record at A&S Marketing LTD in Westfield, London, recognized for leveraging in-depth product and brand knowledge to enhance customer satisfaction and drive significant sales growth. Expertise in resolving customer inquiries with tailored solutions while maintaining exemplary professional telephone etiquette. Proficient in public speaking, social media marketing, public relations, and crafting impactful reports and proposals. Committed to fostering collaborative relationships and employing a consultative approach to effectively identify and fulfill customer needs, with a career goal focused on advancing sales success through innovative marketing strategies and outstanding customer service.

Overview

1
1
year of professional experience
4
4
Languages

Work History

Games Attendant

Winter Wonderland
12.2024 - 01.2025
  • Answered guest questions to provide fun game experience.
  • Reported concerns, broken machines, and out-of-order games to supervisor.
  • Explained and demonstrated games and attractions to assist guests.
  • Performed cash handling duties, provided change and balanced money at end of shift.
  • Collaborated with fellow attendants to ensure seamless guest experiences across all areas of the gaming facility.
  • Maintained a safe environment for guests by ensuring proper use of equipment and adherence to safety guidelines.
  • Balanced competing priorities during busy periods maintaining high levels of customer satisfaction at all times.
  • Monitored rules and regulations for each different game and attraction.
  • Utilized effective communication skills when interacting with both guests and teammates, fostering positive relationships.
  • Greeted customers and provided excellent customer service to promote fun-filled gaming experience.
  • Provided exceptional customer service, actively addressing guest concerns or issues as they arose.

Sales Representatives Consultant

A&S Markething LTD
02.2024 - 08.2024
  • Utilised product knowledge to achieve high levels of customer satisfaction
  • Resolved customer enquiries and issues with clear communication and detailed solutions
  • Leveraged extensive brand knowledge to boost sales figures
  • Approached customers with consultative mentality to uncover and meet specific requirements.
  • Collaborated with team members to achieve target results.
  • Operated tills to accurately process cash and credit card transactions.

Education

A-Levels - Business

Barking & Dagenham College
London, Dagenham
06.2025

Skills

Public Speaking

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Timeline

Games Attendant

Winter Wonderland
12.2024 - 01.2025

Sales Representatives Consultant

A&S Markething LTD
02.2024 - 08.2024

A-Levels - Business

Barking & Dagenham College
Laurentia Popa