Lauren Odell
Bedford,HEF
Summary
I am an enthusiastic, approachable and driven individual with a can-do approach to life. I thrive under pressure and enjoy a new challenge. I am at my best when working with people and pride myself on my ability to build and sustain meaningful and professional relationships.
My experience of working with children and young people has helped me to recognize I have a lot to offer within this field, and I am seeking an opportunity to build on my existing skills, in a new and exciting environment that will help me to grow personally and professionally.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Senior support worker
Williams Welfare
Bedford, Bedford
11.2023 - Current
- Inducting new members of staff.
- Completing individual staff members supervisions, appraisals and probation period reviews in line with company policies.
- Creating monthly Rota’s.
- Set up and closure of weekly budgets, overseeing staff’s money management throughout the week.
- Weekly audits including COSHH, Petty cash, Medication, Sharps and Maintenance equipment.
- Completing risk assessments for activities, fire, being out in the community, transport, holidays and day to day risks.
- Experience in overseeing and auditing Monthly reports, activity charts, key work sessions, monthly management meetings with young people, daily handovers, food temperature/fridge freezer charts, Room checks and cleaning charts to ensure paperwork is completed to a high standard.
- Auditing young people's files each month.
- Administered medication as per prescriptions ensuring correct dosage at the right times.
- Attend all relevant meetings surrounding supporting and safeguarding young people.
- On call experience whilst home manager is unavailable.
- Supporting the Home manager with running the home.
- Assisted in the completion of the home development plan an SCIFF frame work.
- completion of REG 44 visits each month.
- Lead and manage shifts to a high standard to ensure the smooth running of the home.
- Provide guidance and support to staff on a day-to-day basis.
- creating all new documents for new admissions including care plans and risk management plans.
- Experience in supporting young people transitioning on and all relevant documentation.
- Delivering training to the wider staff team around trauma, exploitation and de escalation in team meetings.
- Maintained safe, secure environments for young people, providing protection from possible harm or risk.
- Worked collaboratively with other support workers to maintain holistic care for the young people.
Residential support worker
Williams Welfare
Bedford, Bedford
05.2023 - 10.2023
- Key worker for a young person, ensuring their views, wishes and feelings are listened to and advocated.
- Key worker job responsibilities including monthly report writing, advocate for the young person in professional meetings, monthly team meetings and ensuring a safe and empowering space is made for the young person.
- Creating and maintaining a homely, safe and warm environment within the home.
- Assessing and working towards young people’s needs, goals and progress.
- Communicating and working with multi agencies to provide the relevant support and services needed.
- Supporting young people to work towards independence.
- Completing mandatory reports, case notes, progress charts.
- Maintaining appropriate routines, limits and boundaries for the young people.
- To promote and advocate for the young people.
- Adhere to current policies and legalisations within the home.
- Build and maintain professional positive relationships with young people.
- Support young people with education, activities, appointments and daily routines.
- Supporting young people within community settings to promote independence skills and social skills.
- Safeguarding young people from risks to their wellbeing, health and welfare.
- Ensuring young people’s care plans, risk management plans are regularly updated and adhered to.
- Promote activities to the young people and ensure they are happy within the home and feel supported.
- Deescalated high risk situations through effective communication.
- Upheld strict confidentiality protocols safeguarding privacy rights of all those residing within the home.
Residential support worker (emergency placements)
Care4youth
Bedford, Bedfordshire
02.2023 - 04.2023
- Creating a safe and positive living environment.
- Assessing and working towards young people’s needs, goals and progress.
- Communicating and working with multi agencies to provide the relevant support and services needed.
- Supporting young people to work towards independence.
- Completing mandatory reports, case notes, progress charts.
- Maintaining appropriate routines, limits and boundaries for the young people.
- To promote and advocate for the young people.
- Adhere to current policies and legalisations.
- Build and maintain professional positive relationships with young people.
- Communicated effectively with families, offering reassurance and updates on young people's progress.
- Facilitated therapeutic interventions with external agencies to promote young people's recovery process.
- · Support young people with education, activities, appointments and daily routines.
- Improved young people's wellbeing with individualised care plans.
- Promoted social inclusion by supporting individual interests, hobbies and social activities.
Engagement and development officer
Bedford Borough Council
Bedford
02.2020 - 02.2023
- Lead on activity sessions
- Lead on project and campaign-based work
- Build and maintain professional relationships with vulnerable young people
- Deliver 1:1 support work with children and young people
- Work as part of a team to deliver national government initiatives for looked after children
- Conduct risk assessments and ensure safeguarding procedures are in place
- Attend meetings with senior management to deliver voice of the child at a strategic level.
- Lead on inclusivity, ensuring work is accessible to all young people.
- Maintain secure up to date information on children’s social care database
- Communicate with external and internal stakeholders to organise and deliver projects.
- Able to juggle a high workload as well as completing qualifications, prioritising where necessary.
- Working with different cohorts of young people, youth offending, children with disabilities, looked after children, kids who share and asylum-seeking young people.
- Safeguarded young people in line with national guidelines.
- Advocated for young people to build current and future opportunities.
- Developed outreach programmes to bridge gaps between young people and communities.
- Signposted additional child and young adult services to build opportunities for growth.
- Maintained confidential case documentation in line with data protection regulations.
Hospitality worker
Brewers Fayre
Bedford
09.2017 - 02.2020
- Ensured cleanliness of premises for a welcoming environment.
- Improved team efficiency with effective delegation of tasks.
- Upheld health and safety regulations throughout the premises.
- Processed payments accurately, avoiding discrepancies.
- Handled guest complaints, resulting in satisfactory resolution.
- Created warm, friendly atmosphere through positive guest interactions.
- Demonstrated commitment to high hygiene standards when cleaning kitchen and eating areas.
- Understood and adhered to food safety and hygiene regulations.
- Offered assistance to help team members complete tricky tasks or meet tight deadlines.
Education
NVQ Level 3 - Youth work
Ucan
Bedford 02.2020 - 02.2023
NVQ Level 3 - Residential childcare
Icanqualify
Bedford 08.2024 - 02.2025
GCSEs - Maths
SSG college
Bedford 09.2016 - 07.2017
GCSEs - English
SSG college
Bedford 09.2016 - 07.2017
Skills
- Building trust relationships
- Resilience and stamina
- People-Centred approach
- Efficient time management
- Challenging behaviour management
- Breakaway techniques
- Training and mentorship
- Excellent communication
Affiliations
- I enjoy socializing with friends and family, travelling and experiencing different cultures. I have a passion for supporting children and young people and volunteering in my spare time.
Certification
- Supervision, appraisal and probation period training
- First aid qualified
- Physical intervention training
- Unconscious bias training
- Exploitation training
- Emotional intelligence in leadership
References
References available upon request.
Timeline
NVQ Level 3 - Residential childcare
Icanqualify
08.2024 - 02.2025
Senior support worker
Williams Welfare
11.2023 - Current
Residential support worker
Williams Welfare
05.2023 - 10.2023
Residential support worker (emergency placements)
Care4youth
02.2023 - 04.2023
Engagement and development officer
Bedford Borough Council
02.2020 - 02.2023
NVQ Level 3 - Youth work
Ucan
02.2020 - 02.2023
Hospitality worker
Brewers Fayre
09.2017 - 02.2020
GCSEs - Maths
SSG college
09.2016 - 07.2017
GCSEs - English
SSG college
09.2016 - 07.2017
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