Summary
Work History
Education
Skills
Languages
Timeline

LAUREN MARIE HAMMOND

Overseal,United Kingdom

Summary

  • Forward-thinking regarding policy, dedicated to meeting changing needs with proactive policy changes. Experienced through Dissertation in researching changes, compiling reports and presenting findings.
  • Analytical Policy educated, familiar with reviewing regulations, legislation and policies. Excellent writing, presentation and public speaking skills.
  • Extensive research surrounding American policies.
  • Analytical legal professional with extensive knowledge of legislation relating to Human Rights.
  • Detail-oriented team player with strong organizational skills.
  • Ability to handle multiple projects simultaneously with a high degree of accuracy.
  • Excellent written and verbal skills
  • Ability to use Excel, Word, PowerPoint and design self made diagrams, tables and documents

Work History

Waitress

Tea Rooms
Ashby-de-la-Zouch, Leicestershire
02.2019 - 05.2019
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.

Customer Service Assistant

Tesco Extra
Ashby-de-la-Zouch, Leicestershire
11.2018 - 01.2019
  • Adhered strictly to policies and procedures for continued company compliance.
  • Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
  • Trained new associates on cash register operations, advising on appropriate handling of customer sales, refunds and cashing up.
  • Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints.

Education

A-Levels -

Ashby School, Ashby-de-la-Zouch
08/2016 - 07/2018
  • Economics
  • English Language
  • General Studies
  • Business Studies
  • Member of Model United Nations - representing Italy and head of General Assembly

Bachelor of Arts - Politics and International Relations

Nottingham Trent University, Nottingham
09/2019 - 06/2023
  • DISSERTATION ~ ‘A Critical Analysis of the lack of policy and accountability for the U.S. Opioid Epidemic using Policy Process Models.'
  • Member of Model United Nations - Representing Kenya
  • British Politics
  • Political Ideologies
  • Media Power and Politics
  • Global Political Marketing
  • States, Nationalities and Identities
  • Feminist Theory
  • American Politics & Gov

Skills

  • Professional business writing
  • Information gathering and analysis
  • Presentations and public speaking
  • Policy advisory
  • Media operations knowledge
  • Critical Thinking
  • Data Entry
  • Report writing
  • Political awareness
  • Policymaking
  • Complex negotiation

Languages

English
Native

Timeline

Waitress - Tea Rooms
02.2019 - 05.2019
Customer Service Assistant - Tesco Extra
11.2018 - 01.2019
Ashby School - A-Levels,
08/2016 - 07/2018
Nottingham Trent University - Bachelor of Arts, Politics and International Relations
09/2019 - 06/2023

Similar Profiles

CREATE PROFILE
LAUREN MARIE HAMMOND