Summary
Overview
Work history
Education
Skills
Timeline
Generic

Lauren Berry Rogers

Bracknell,Bracknell Forest

Summary

Enthusiastic with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service. A quick leaner with a keen desire to expand and maximise skills. Looking for a challenge and opportunities to work in a fast-pasted environment.

Overview

7
7
years of professional experience
2
2
years of post-secondary education

Work history

Sales assistant

Quiz Clothing
Bracknell, Bracknell Forest
03.2025 - Current
  • Delivered exceptional after-sales service, encouraging repeat business.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Offered personalised shopping advice to enhance customer experiences.
  • Utilised excellent communication skills to provide detailed product information.

Sales assistant temp

Temptations
Bracknell, Bracknell Forest
11.2024 - 01.2025
  • Demonstrated products effectively leading to increased sales conversions.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.
  • Managed till operations smoothly, reducing waiting time for customers.
  • Delivered exceptional after-sales service, encouraging repeat business.

Supervisor

Robert Dyas
Bracknell, Bracknell Forest
09.2023 - 11.2024
  • Identified potential risks and mitigated them through proactive measures.
  • Conducted performance appraisals with employees for career development discussions.
  • Assisted in the recruitment process for hiring quality staff members.
  • Led team meetings, ensured clear communication amongst all members.

Supervisor

Menkind
Bracknell, Bracknell Forest
09.2021 - 07.2023
  • Increased team productivity through effective staff planning, coordination and task delegation.
  • Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
  • Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.
  • Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
  • Maintained clean, organised working areas to create positive, productive environments with minimal risk.
  • Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
  • Performed thorough quality and safety checks, ensuring all specifications were strictly adhered to.

Duty Manager

Wickes
Bracknell, Bracknell Forest
02.2018 - 03.2021
  • Oversaw emergency procedures and administered first aid.
  • Improved team performance by conducting reviews and KPI data analysis.
  • Initiated and implemented plans to improve customer relations, quality standards and service efficiency.
  • Stored cash floats and delivered secure banking procedures.
  • Trained front office staff in interaction best practices, boosting guest satisfaction survey scores.
  • Became apart of the stock management team, making sure all stock levels were accurate, deliveries checked off and handled appropriately and all thefts were reported and investigated.

Education

NVQ Level 3 - Equestrian

Berkshire College of Agriculture (BCA)
Maidenhead, WNM
09.2014 - 07.2016

Skills

  • Customer service
  • Processes and procedures
  • Strong empathy
  • Customer retention
  • Order fulfillment
  • Effective listening
  • Complaint handling
  • Confident communicator
  • Superb time management
  • Cultural awareness

Timeline

Sales assistant

Quiz Clothing
03.2025 - Current

Sales assistant temp

Temptations
11.2024 - 01.2025

Supervisor

Robert Dyas
09.2023 - 11.2024

Supervisor

Menkind
09.2021 - 07.2023

Duty Manager

Wickes
02.2018 - 03.2021

NVQ Level 3 - Equestrian

Berkshire College of Agriculture (BCA)
09.2014 - 07.2016

Similar Profiles

Create profile
Lauren Berry Rogers