Lauren Ruggles
Rotherham,South Yorkshire
Overview
2027
2027
years of professional experience
5
5
years of post-secondary education
Work history
Eye Care Liaison Officer (ECLO)
RNIB
Bournemouth, Dorset
2022.10 - Current
- Working in a variety of fast-paced environments to provide relevant information, resources, and emotional support to people diagnosed with sight loss and their families.
- Advocating for clients on their behalf to ensure they receive the highest standard of care.
- Evaluating patients on a case-by-case basis to ensure that support is tailored to their individual needs,
- Individual and collaborative efforts with multiple third parties, such as healthcare professionals, local council services, and private and charity partners.
- Organising events and campaigns to expand service outreach and combat stigma.
- Nominated for a University Hospitals Dorset award in 2023.
Campaigner and Speaker
Guide Dogs
2022.04 - 2022.10
- Delivered a speech in the House of Commons to over 150 members of parliament to influence changes to education for disabled children and young people.
- Liaised with media outlets, secured high-profile coverage.
Community Leader for the East Midlands
RNIB
Leicester
2019.01 - 2019.12
- Successfully planned and executed events and activities for young visually impaired adults across the East Midlands.
Radio Presenter
Takeover Radio 103.2
Leicester
2018.06 - 2018.08
- Presented shows alongside regular presenters.
- Researched, scripted, and read current news on-air.
- Liaised with management teams to arrange and conduct interviews.
English Language Teacher
Ebeneezer School and Ntranoa School
Ntranoa, Ghana
2014.07 - 2014.08
- Taught English to children aged between three and ten.
Assistant
Worcester Volunteers Service
Worcester
2014.05 - 2014.07
- Organised and co-ordinated volunteering opportunities for people in Worcestershire
Barista
Starbucks Netherlands
Utrecht, Netherlands
2017 - 2017
- Produced high-volume coffee orders quickly and accurately.
- Effectively meeting customer demand.
Brownies Leader
Brownies
Worcester
2015 - 2016
- Organised an array of age-appropriate, educational, confidence-building activities for girls aged between seven and ten.
Education
Postgraduate Programme - Eye Clinic Support Studies
City University
London 2022.12 - 2023.01
Certificate of Higher Education - Communications
De Montfort University
Leicester 2018.09 - 2022.07
Teacher Education
Hogeschool Utrecht
Utrecht, Netherlands 2016.09 - 2017.07
GA Level 3 - English Teaching
i-To-i TEFL
2017
A-Levels - English, Psychology, Sociology, Performing Arts
New College Worcester
Worcester2016
GCSE -
Wickersley School and Sports College
Rotherham2013
Skills
- Public speaking
- Strong interpersonal skills
- Administrative skills
- Safeguarding trained
- Enhanced DBS renewed December 2025
- Active listener
- Extensive knowledge of physical and learning disabilities, and complex needs
- Mental health and wellbeing trained
- Confidence in delivering work
- Experience organising activities, groups, and workshops
- Cultural awareness
- Conflict resolution
- Flexible and adaptable
- Self-motivated
- Teamwork and collaboration
Timeline
Postgraduate Programme - Eye Clinic Support Studies
City University
2022.12 - 2023.01
Eye Care Liaison Officer (ECLO)
RNIB
2022.10 - Current
Campaigner and Speaker
Guide Dogs
2022.04 - 2022.10
Community Leader for the East Midlands
RNIB
2019.01 - 2019.12
Certificate of Higher Education - Communications
De Montfort University
2018.09 - 2022.07
Radio Presenter
Takeover Radio 103.2
2018.06 - 2018.08
Teacher Education
Hogeschool Utrecht
2016.09 - 2017.07
English Language Teacher
Ebeneezer School and Ntranoa School
2014.07 - 2014.08
Assistant
Worcester Volunteers Service
2014.05 - 2014.07
Barista
Starbucks Netherlands
2017 - 2017
Brownies Leader
Brownies
2015 - 2016
GA Level 3 - English Teaching
i-To-i TEFL
A-Levels - English, Psychology, Sociology, Performing Arts
New College Worcester
GCSE -
Wickersley School and Sports College