Lauren Rowlinson
Wolverhampton
Summary
Dynamic entertainment professional with over eight years of experience in the entertainment industry, specialising in entertainment management, show hosting, public speaking, and audience engagement. Currently serving as an Entertainment Manager with Disney Cruise Line, leading the daily execution of family and adult entertainment programs while overseeing event operations, scheduling, and safety procedures. Recognised as a confident communicator and effective team leader, with a strong ability to mentor and develop high-achieving performers. Demonstrates exceptional creative thinking, brand awareness, and adaptability, collaborating cross-functionally to uphold Disney's brand integrity and quality standards. Driven to deliver innovative, guest-centric programming that enhances customer experiences that creates Disney's mission of bringing magical moments to life.
Overview
10
10
years of professional experience
Work history
Character Manager
Disney Cruise Line
Port Canaveral, Florida
11.2025 - Current
- Manage and lead daily operations of World Famous Disney Characters.
- Responsible for logistics and presentation of character appearances.
- Collaborating with shore-based teams for seamless, high quality character interactions and program delivery as well as upholding to IPs.
- Led performance reviews, identified areas for improvement within performers and daily scheduling.
- Coordinated cross-departmental collaboration for improved workflow with open communication during unforeseen circumstances.
Entertainment Manager
Disney Cruise Line
Port Canaveral, Florida
03.2025 - 10.2025
- Organised daily schedules for cruise staff and entertainment hosts, ensuring smooth daily operations of event programs, focusing on delivering quality experience for guests.
- Improved guest satisfaction with timely resolution of complaints.
- Facilitated staff training sessions and rehearsals to improve service quality and performance of crew.
- Ensured compliance with licensing laws for legal operations.
- Mentored employees to maximise development potential.
Entertainment Host
Disney Cruise Line
Port Canaveral, Florida
11.2023 - 03.2025
- Hosted interactive game shows and trivia nights, enhancing guest engagement and personalised experiences.
- Collaborated with entertainers and departments to ensure seamless, safe, and well-coordinated events.
- Managed event flow and maintained high energy levels throughout long shifts, ensuring audience satisfaction.
- Supervised setup of performance spaces and trained new crew members, developing team skills.
- Adapted to live situations with improvisation, handling unforeseen challenges efficiently.
Character and Parade Performer
Disneyland Paris
Paris, France
05.2017 - 10.2023
- Performed diverse roles and choreography in stage productions, delivering engaging and memorable performances.
- Applied improvisation and adaptability to manage unexpected changes or technical challenges during live shows.
- Collaborated with directors, team leads, and performers to ensure flawless production execution.
- Developed unique character interpretations while integrating director feedback for continuous improvement.
- Adjusted performances for varying venues and circumstances, maintaining professionalism under pressure.
Redcoat - Presenter, Host & Character Performer
Butlins'
Bognor Regis, West Sussex
07.2016 - 05.2017
- Enhanced guest satisfaction by delivering upbeat, personalised service and resolving concerns promptly.
- Led engaging group activities and performances, creating memorable entertainment experiences.
- Communicated effectively between guests and management to ensure efficient operations.
- Welcomed new arrivals and clearly presented resort amenities to support positive guest journey.
Education
Bachelor of Arts - Dance & Aerial Performance
Edge Hill University
Ormskirk, Lancashire 09.2013 - 06/2016
GCSEs - 13
Thomas Telford School
Telford, Telford and Wrekin 09.2009 - 06/2011
A Level - 4
Thomas Telford School
Telford, Telford and Wrekin 09/2012 - 05/2013
Skills
- Public speaking and presentation
- Audience engagement
- Guest experience enhancement
- Creative thinking
- Brand awareness
- Adaptability in roles
- Flexible
- Confident communicator
- Team leadership
- Time management
- Safety procedures understanding
- Microsoft Office Suite
Languages
French
Intermediate
References
References available upon request.
Timeline
Character Manager
Disney Cruise Line
11.2025 - Current
Entertainment Manager
Disney Cruise Line
03.2025 - 10.2025
Entertainment Host
Disney Cruise Line
11.2023 - 03.2025
Character and Parade Performer
Disneyland Paris
05.2017 - 10.2023
Redcoat - Presenter, Host & Character Performer
Butlins'
07.2016 - 05.2017
Bachelor of Arts - Dance & Aerial Performance
Edge Hill University
09.2013 - 06/2016
GCSEs - 13
Thomas Telford School
09.2009 - 06/2011
A Level - 4
Thomas Telford School
09/2012 - 05/2013