Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Lauren Power

Manchester,Cheshire

Summary

Specialist Client Processing Representative with extensive experience at BNY in Manchester, Cheshire, known for delivering exceptional customer service and resolving queries efficiently. Demonstrates strong client relationship management and team building skills, facilitating training to enhance team performance. Proficient in information analysis and product knowledge, effectively addressing customer needs and delivering professional presentations. Committed to driving best practices and supporting organisational goals.

Overview

8
8
years of professional experience

Work History

Specialist Client Processing Representative

BNY
Manchester, Cheshire
2018.07 - Current
  • Facilitated training for new representatives to enhance knowledge sharing and support best practices that drive team performance.
  • Delivered exceptional customer service by resolving queries and complaints efficiently.
  • Demonstrated extensive knowledge of product range to effectively address customer queries and deliver professional presentations.

Education

A-Levels -

Bournemouth School For Girls 6th Form
Bournemouth, ENG
2015-01

GCSEs -

Bournemouth School For Girls
Bournemouth, ENG
2013-01

Skills

  • Customer service
  • Client relationship management
  • Information analysis
  • Team building

Interests

  • Will add later

Timeline

Specialist Client Processing Representative

BNY
2018.07 - Current

A-Levels -

Bournemouth School For Girls 6th Form

GCSEs -

Bournemouth School For Girls
Lauren Power