
An enthusiastic professional with a diverse background in legal services and international aviation. Began career in repossession and real estate law, developing strong attention to detail and interpersonal skills. Currently working in a customer focused role, further strengthening communication, teamwork and adaptability.
Brings a proactive mindset and a strong commitment to delivering a high standard in all tasks undertaken, whether personally or professionally.
Delivered a high-quality customer service to a diverse range of passengers, ensuring a positive and professional experience
Communicated clearly and confidently in time sensitive situations
Responded calmly and efficiently to customer concerns
Promoted and sold on board products, contributing to revenue targets
Drafted and reviewed legal documents including contracts, leases and transfer documents
Liased with clients, solicitors and third parties to progress transactions efficiently
Reviewed documents for accuracy and legal compliance
Managed a caseload of repossession matters from initial instruction through to completion
Acted as a key point of contact for lenders, clients and third parties
Resolved queries quickly and efficiently to avoid delays with proceeding
Arranging the release of sale proceeds to lenders following completion
Customer Service and Relationship Management
Communication and Interpersonal Skills
Organisation and Time Management
Problem Solving and Decision Making
Attention to Detail