Lauren Page
Ely,Cambridgeshire
Summary
Motivated service worker with exceptional social skills, communication abilities and customer service background. Took responsibility to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks Coffee
Ely, Cambridgeshire
03.2022 - Current
- Trained new and junior staff members on coffee-making techniques, including grinding, steaming and latte art.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.
- Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
Babysitter
Family Action and neighbours
Ely, Cambridgeshire
12.2020 - Current
- Planned and guided age-appropriate tasks, including reading, crafts, baking and games.
- Established lasting, professional connections with families and children by encouraging open, honest communication.
- Minimised parents' clean up times, helping with light housekeeping, laundry, dishwashing and vacuuming.
- Prepared healthy snacks and meals according to individual needs, promoting positive nutrition and wellbeing.
- Communicated with parents regularly, providing comforting updates on child's happiness, safety and wellbeing.
Shop Assistant
Page fine Jewellery
Ely, Cambridgeshire
06.2021 - 02.2022
- Fostered positive relationships with customers to enhance loyalty and retention.
- Updated product labelling and pricing to reflect discounts and offers.
- Operated EPOS till systems with accuracy and processed cash and card transaction.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Assembled and designed window and online displays.
- basic office admin duties.
Education
NVQ Level 2 - Creative communications
Cambridge Regional College
Cambridge 09/2022 - 06/2023
NVQ Level 2 - Media makeup
Cambridge Regional College
Cambridge 09/2021 - 05/2022
Skills
- Sales expertise
- Active listening
- Employee training
- Teamwork and collaboration
- Speedy and efficient
- New staff training
- Strong communication
- Administration support
Languages
English
Fluent
Timeline
Barista
Starbucks Coffee
03.2022 - Current
Shop Assistant
Page fine Jewellery
06.2021 - 02.2022
Babysitter
Family Action and neighbours
12.2020 - Current
NVQ Level 2 - Creative communications
Cambridge Regional College
09/2022 - 06/2023
NVQ Level 2 - Media makeup
Cambridge Regional College
09/2021 - 05/2022
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