Lauren Naylor
Manchester,MAN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Aviation Security Officer
Manchester Airport
Manchester
06.2022 - Current
- Trained new staff members on aviation security protocols, procedures, and equipment usage.
- Ensured compliance with aviation security regulations.
- Assessed and monitored security protocols in airports.
- Reviewed IDs and other paperwork to verify personal information and to check for fraudulent documents.
- Operated security equipment for screenings using hand wands and X-ray machines.
- Assisted passengers with disabilities in walking through screening checkpoints.
Front Of House
The Bears Head
Cheshire
04.2022 - 06.2022
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Adhered to state regulations regarding serving alcohol responsibly.
- Performed opening and closing duties including restocking supplies.
- Took orders for food and drinks and delivered them to guests.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Customer Service Associate
Tesco
Scunthorpe
04.2018 - 04.2022
- Handled cash register operations accurately during peak times.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Stocked shelves, rotated products, and faced merchandise for easy customer access.
- Processed payments using cash registers, debit and credit cards, and other forms of payment.
Cafe Worker
A Bite To Eat Cafe
Scunthorpe
04.2017 - 04.2018
- Stocked service areas with napkins, utensils, condiments, and other supplies.
- Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
- Adhered to health department regulations regarding safe food handling practices.
- Received payment from customers, processed credit card transactions, and issued change or receipts.
- Prepared food orders, such as sandwiches, salads, and beverages.
- Provided customer service and handled order taking
Food and Beverage Attendant
Forest Pines Hotel And Gold Resort
Scunthorpe
12.2016 - 04.2017
- Provided food and beverage service for large groups at various events
- Facilitated set-up of dining areas for special occasions
- Maintained cleanliness of the dining area and kitchen equipment in accordance with health department standards.
Education
Bachelor of Science - Canine Clinical Behaviour
University Centre Reaseheath
Nantwich06-2022
Diploma - Dog Grooming
North Lindsey College
Scunthorpe09-2019
Diploma - Animal Management
North Lindsey College
Scunthorpe06-2018
GCSE - Religious Education
Frederick Gough School
Scunthorpe06-2016
GCSE - English
Frederick Gough School
Scunthorpe06-2016
GCSE - Food Technology
Frederick Gough School
Scunthorpe06-2016
GCSE - Child Development
Frederick Gough School
Scunthorpe06-2016
GCSE - Maths
Frederick Gough School
Scunthorpe06-2016
GCSE - ICT
Frederick Gough School
Scunthorpe06-2016
Skills
- Physical Fitness
- Order Accuracy
- Customer Service
- Safe Food Handling
- Effective customer upselling
- Cash Handling
- Works well under pressure
- Team Worker
- Animal Care
- Animal Handling
Timeline
Aviation Security Officer
Manchester Airport
06.2022 - Current
Front Of House
The Bears Head
04.2022 - 06.2022
Customer Service Associate
Tesco
04.2018 - 04.2022
Cafe Worker
A Bite To Eat Cafe
04.2017 - 04.2018
Food and Beverage Attendant
Forest Pines Hotel And Gold Resort
12.2016 - 04.2017
Bachelor of Science - Canine Clinical Behaviour
University Centre Reaseheath
Diploma - Dog Grooming
North Lindsey College
Diploma - Animal Management
North Lindsey College
GCSE - Religious Education
Frederick Gough School
GCSE - English
Frederick Gough School
GCSE - Food Technology
Frederick Gough School
GCSE - Child Development
Frederick Gough School
GCSE - Maths
Frederick Gough School
GCSE - ICT
Frederick Gough School
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