Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lauren Moore

Dungannon

Summary

Organised and dependable final-year History and Sociology student at Queen’s University Belfast with strong experience in customer-facing roles and a keen interest in administrative support. Skilled in communication, research, time management, and critical-thinking, with a proactive approach to problem-solving. Ready to bring professionalism and reliability to a fast-paced office environment!

Overview

4
4
years of professional experience
1
1
Certification

Work History

Deli Clerk

Newell Stores
04.2022 - Current
  • Greeted customers at counter to fulfill requests, answer questions and build positive customer relations.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Improved workflow efficiency by effectively multitasking, prioritising tasks, and communicating with team members.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.

Virtual Publishing Experiences

Francis & Taylor Group
04.2025 - 04.2025
  • A virtual work experience on Academic Publishing surrounding areas such as Sales, Marketing and Production.

Seasonal Sales Assistant

Argos
10.2021 - 01.2022
  • Managed service counters effectively, attending to customer needs efficiently to reduce wait times.
  • Handled cash and card payments, returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Created inviting environment for customers by maintaining store organisation and cleanliness.

Education

Bachelor of Arts - History And Sociology

Queen's University
Belfast
07-2026

High School Diploma -

Integated College Dungannon
Dungannon
09-2023

Skills

  • Critical thinking
  • Problem solving
  • Customer service
  • Organisational skills
  • Time management
  • Interpersonal skills
  • Cash handling
  • Reading comprehension
  • Research skills
  • Historical and sociological theory
  • Leadership and teamwork skills
  • Computer proficiency in MS Office Programs, such as Word and Powerpoint and file organisation
  • Phone etiquette
  • Excellent verbal and written communication
  • Attention to detail
  • Multitasking Abilities

Certification

  • Certificate of Completion in Cyber Security Awareness Training | Issued: Mar. 2025
  • QUB Future Skills Ready Certificate | Completed: Feb. 2025.
  • Highland Learning, Level 2 Food Safety | Issued: Jan. 2023
  • Full UK Driving License | Issued: Dec. 2023
  • CPR Training | Issued: Apr. 2022
  • ASDAN Certificate as a Holocaust Educational Trust Ambassador | Issued: Jan. 2021

Timeline

Virtual Publishing Experiences

Francis & Taylor Group
04.2025 - 04.2025

Deli Clerk

Newell Stores
04.2022 - Current

Seasonal Sales Assistant

Argos
10.2021 - 01.2022

Bachelor of Arts - History And Sociology

Queen's University

High School Diploma -

Integated College Dungannon

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Lauren Moore