Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Lauren Meiklejohn

Pershore,Worcestershire

Summary

Self-motivated Cleaner with 8 years of experience. Works tirelessly to achieve spotless levels of cleanliness throughout hospital environment buildings. Shares practical deep cleaning techniques to deliver first-class hygiene and safety. Skilled cleaner bringing 8 years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.

Hardworking Cleaner with keen eye for detail and knack for maintaining spotless environments. Transformed numerous sites into pristine and hygienic spaces, contributing to safer and more pleasant atmosphere for all. Known for reliability and positive attitude, always ready to go extra mile to ensure outstanding results.

Offering strong candidate knowledgeable about maintaining clean and organised environments. With keen attention to detail, strong communication skills, and proactive approach to tasks. Ready to use and develop teamwork, time management, and problem-solving skills in any cleaning role.

Overview

13
13
years of professional experience
1
1
Certification

Work history

Customer service assistant

Co-operative
Worcester, Worcestershire
03.2013 - 10.2025
  • Prioritised tasks during busy periods for maximised productivity .
  • Communicated effectively with colleagues to ensure seamless service delivery.
  • Handled cash transactions accurately, maintaining financial integrity of the till.
  • Offered helpful advice on product selection, leading to increased sales.
  • Assisted customers with product inquiries for enhanced shopping experience.
  • Demonstrated excellent problem-solving skills when dealing with complex customer issues.
  • Managed time efficiently during peak hours to limit customer waiting periods.
  • Processed returns and exchanges swiftly, enhancing customer satisfaction levels.
  • Showcased strong communication skills when explaining promotions or discounts to customers .
  • Provided exceptional levels of customer service consistently; creating loyal customers .
  • Maintained a clean and orderly checkout area, contributing to a pleasant store environment.
  • Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
  • Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints.

Cleaner

Worcestershire Royal Hospital
Worcester, England
09.2019 - 09.2025
  • Upheld privacy regulations whilst carrying out duties in sensitive areas such as hospital wards or care homes.
  • Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
  • Secured premises at end of shift, ensuring safety of all areas.
  • Kept communal areas tidy and well-organised for optimal functionality.
  • Completed laundry tasks promptly, resulting in continuously available fresh linen and uniforms.
  • Responded swiftly to emergency situations requiring immediate cleanup to minimise disruption.
  • Assisted with seasonal deep cleans, contributing towards a fresher environment after periods of heavy use.
  • Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.
  • Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
  • Performed routine checks on cleaning supplies inventory to avoid running out of key items.
  • Promoted good maintenance habits amongst team members through regular training sessions.
  • Utilised eco-friendly products to maintain a safe, chemical-free environment.
  • Ensured customer satisfaction by addressing specific requests or concerns promptly.
  • Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
  • Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
  • Worked quickly to complete cleaning within allotted timeframes.
  • Cleaned and dried windows, mirrors and glass surfaces.
  • Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
  • Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
  • Emptied and cleaned trash cans following procedures.
  • Safely stored cleaning solutions, equipment and chemicals.
  • Spot cleaned and sanitised high-touch areas.
  • Restocked, refreshed and sanitised bathroom facilities.
  • Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
  • Followed health and safety guidelines to properly dispose of waste and toxic materials.
  • Monitored cleaning supplies and ordered more when necessary.
  • Communicated well with team across multiple locations.
  • Reported breakages to supervisor.
  • Correctly used colour-coded equipment.
  • Adhered to health and safety regulations to maintain safe environment for customers.
  • Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
  • Dusted countertops, ceilings and furniture for pristine environment.
  • Made beds and changed sheets and pillow cases to hotel standards.
  • Kept floors clean with regular sweeping, vacuuming and mopping.
  • Vacuumed carpeted areas and mopped hard floors.
  • Used correct procedures to clean floors, communal areas and work spaces.
  • Followed health and safety standards governing correct use of chemicals.
  • Polished glass, mirrors and metal items to attractive shine.
  • Cleaned surfaces to preserve professional standards and minimise infection risks.
  • Wiped down fixtures to remove built-up dust and maintain appearance.
  • Restocked, cleaned and sanitised bathroom spaces for optimum appearance and functionality.
  • Employed optimal safety practices to eliminate risks, hazards and accidents.
  • Removed used towels and bedding, replaced with new and reset spaces to professional standards.
  • Sanitised communal touchpoints for optimum worker and visitor health and wellness.
  • Conducted thorough venue inspections to accurately identify cleaning needs.
  • Coordinated and performed [Number] cleaning jobs per day.

Housekeeping cleaner

Spire Healthcare
Worcester, England
09.2020 - 12.2021
  • Achieved spotless environment for clients through thorough dusting, mopping, and sweeping.
  • Improved efficiency with careful planning and execution of daily housekeeping duties.
  • Performed laundry tasks, leading to clean and neatly folded clothes for clients.
  • Completed housekeeping chores promptly without sacrificing quality of workmanship.
  • Carried out deep cleans as necessary resulting in an immaculate living space for clients' enjoyment.
  • Demonstrated respect for client privacy while carrying out housekeeping responsibilities efficiently.
  • Handled delicate items carefully during cleaning to prevent damage or loss.
  • Ensured client satisfaction by providing high-quality cleaning services at all times.
  • Enhanced appearance of living spaces through meticulous furniture polishing and window washing activities.
  • Managed inventory of cleaning supplies effectively to avoid running out unexpectedly.
  • Took initiative in identifying and addressing potential cleanliness issues proactively, thus preventing bigger problems down the line.
  • Utilised environmentally friendly cleaning products to ensure sustainable practices whilst maintaining high cleanliness standards.
  • Minimised health risks in residences with efficient removal of waste materials on a regular basis.
  • Maintained clean and organised living spaces by performing regular deep cleaning tasks.
  • Cleaned kitchens, bathrooms and bedrooms thoroughly to service level agreements.
  • Serviced bathrooms with fresh supplies and regular cleaning.
  • Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
  • Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
  • Cleaned and returned vacant rooms to guest-ready status within specified timeframes.
  • Maintained clean, safe environments for guests and staff, strictly following infection control policies.
  • Swept, mopped, waxed and polished floors, delivering pristine finish.
  • Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
  • Sorted and disposed of rubbish and recyclables daily, avoiding waste buildup.
  • Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.
  • Meticulously vacuumed, dusted and tidied guest rooms.
  • Provided high-quality cleaning services on [Number] rooms daily, working efficiently to meet timeframe demands.
  • Maintained strong levels of client trust through honest communication and delivery of impeccable finish.
  • Utilised expertise in deep-cleaning techniques, ensuring spotless results for ultimate client satisfaction.
  • Maintained well-stocked trolleys with complete cleaning, linen and comfort supplies, enabling efficient room turnarounds between guests.
  • Dusted ceiling air conditioning diffusers and ventilation systems, maintaining presentation and working order.
  • Deep-cleaned bathrooms and kitchens to maintain excellent hygiene standards.
  • Swept, mopped and vacuumed floors with spotless results.
  • Stripped beds and remade with fresh linens.
  • Disinfected toilets and surfaces for reduced infection risk.
  • Worked with strict attention to detail, providing thorough cleaning services within allotted timeframes.
  • Kept good cleaning supply stocks to meet domestic requirements.
  • Washed internal and external windows and frames.
  • Delivered meticulous cleaning with expert use of chemicals, equipment and traditional techniques.

Customer service manager

Ladbrokes Coral Group
Worcester, England
12.2018 - 08.2019
  • Improved operational efficiency by identifying areas of improvement.
  • Ensured business objectives met through strategic planning.
  • Delivered exceptional service by addressing customer queries promptly.
  • Streamlined processes for improved team efficiency.
  • Resolved complaints efficiently, fostering customer loyalty.
  • Raised company reputation with high-quality customer care.
  • Promoted products effectively to increase sales.
  • Cultivated a productive work culture by encouraging teamwork.
  • Managed challenging situations to ensure customer satisfaction.
  • Navigated complex issues to provide apt solutions.
  • Maintained positive relationships through effective communication.
  • Enhanced operating procedures for smoother workflow.
  • Received and resolved customer complaints escalated by staff.
  • Actioned customer feedback to promote continued service improvement.
  • Maintained excellent health and safety standards for continued compliance.
  • Tracked expenses and business outgoings to remain within cashflow targets.

Cleaner

Worcester county council
Worcester, Worcestershire
03.2013 - 11.2017
  • Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
  • Assisted with seasonal deep cleans, contributing towards a fresher environment after periods of heavy use.
  • Implemented sanitation procedures with industrial cleaning equipment in factory settings.
  • Performed routine checks on cleaning supplies inventory to avoid running out of key items.
  • Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.
  • Upheld privacy regulations whilst carrying out duties in sensitive areas such as hospital wards or care homes.
  • Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
  • Completed laundry tasks promptly, resulting in continuously available fresh linen and uniforms.
  • Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
  • Kept communal areas tidy and well-organised for optimal functionality.
  • Utilised eco-friendly products to maintain a safe, chemical-free environment.
  • Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
  • Employed the use of power washers, carpet cleaners and buffers to produce excellent results in large spaces like school halls or offices buildings.
  • Responded swiftly to emergency situations requiring immediate cleanup to minimise disruption.
  • Secured premises at end of shift, ensuring safety of all areas.
  • Worked quickly to complete cleaning within allotted timeframes.
  • Cleaned and dried windows, mirrors and glass surfaces.
  • Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
  • Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
  • Emptied and cleaned trash cans following procedures.
  • Safely stored cleaning solutions, equipment and chemicals.
  • Spot cleaned and sanitised high-touch areas.
  • Restocked, refreshed and sanitised bathroom facilities.
  • Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
  • Followed health and safety guidelines to properly dispose of waste and toxic materials.
  • Monitored cleaning supplies and ordered more when necessary.
  • Communicated well with team across multiple locations.
  • Reported breakages to supervisor.
  • Correctly used colour-coded equipment.
  • Adhered to health and safety regulations to maintain safe environment for customers.
  • Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
  • Dusted countertops, ceilings and furniture for pristine environment.
  • Deep cleaned carpets using steam cleaner.
  • Made beds and changed sheets and pillow cases to hotel standards.
  • Kept floors clean with regular sweeping, vacuuming and mopping.
  • Vacuumed carpeted areas and mopped hard floors.
  • Used correct procedures to clean floors, communal areas and work spaces.
  • Followed health and safety standards governing correct use of chemicals.
  • Polished glass, mirrors and metal items to attractive shine.
  • Cleaned surfaces to preserve professional standards and minimise infection risks.
  • Wiped down fixtures to remove built-up dust and maintain appearance.
  • Restocked, cleaned and sanitised bathroom spaces for optimum appearance and functionality.
  • Employed optimal safety practices to eliminate risks, hazards and accidents.
  • Removed used towels and bedding, replaced with new and reset spaces to professional standards.
  • Sanitised communal touchpoints for optimum worker and visitor health and wellness.
  • Conducted thorough venue inspections to accurately identify cleaning needs.
  • Coordinated and performed [Number] cleaning jobs per day.

Education

GCSEs - English

Tudor Grange Academy Worcester
Worcester, Worcestershire
09/2006 - 05/2012

GCSEs - Maths

Tudor Grange Academy Worcester
Worcester, Worcestershire
09/2006 - 05/2012

NVQ Level 2 - Understanding Autism

NCFE CACHE
Worcester, Worcestershire

SVQ Level 2 - Special Educational Needs and Disabilities

NCFE CACHE
Worcester, Worcestershire

Skills

  • Equipment care responsibility
  • Proper waste disposal
  • Bin emptying
  • Surface sterilization
  • Strong initiative
  • Environmental consciousness
  • Restroom upkeep
  • Restroom maintenance
  • Deep-Cleaning expertise
  • Respect for confidentiality
  • Awareness of surroundings
  • Hygiene standards awareness
  • Adaptable under pressure
  • Floor cleaning
  • Dusting techniques
  • Knowledge of cleaning products
  • Laundry handling
  • Health and Safety Compliance
  • Customer Service
  • Housekeeping
  • Task prioritisation
  • Cleaning equipment knowledge
  • Sanitiser replenishment
  • Cleaning checklists and supply logs
  • Sanitation procedures
  • Chemical handling
  • Hoovering
  • Punctual
  • Uses own initiative
  • Positive attitude
  • Disinfection techniques
  • Cleaning quality inspections
  • Chemical mixing and storage
  • Mopping
  • Bathroom disinfection
  • High cleanliness standards
  • Eco-friendly cleaning
  • Sanitisation regulations
  • Professionalism
  • Works well independently
  • Strong work ethic
  • Safety procedure compliance
  • Punctuality
  • Sweeping
  • Window cleaning
  • Vacuuming
  • Initiative taking
  • Waste disposal techniques
  • Time efficiency
  • Attention to safety
  • Respect for property
  • Detail consciousness

Affiliations

  • I have 2 children, a boy who is aged 3, a daughter who is 2, they both keep me very entertained and busy and that’s what I love doing the most, is spending time with them and keeping them busy and entertained whilst trying to teach them new things.

Accomplishments

I am currently doing a course, NVQ Level 2 in understanding behaviour that challenges.

Certification

I have certificates in, understanding autism and special educational needs and disabilities.

I have done first aid, fire training, and manual handling training multiple times in the past but I will need a refresh of this.

Timeline

Housekeeping cleaner

Spire Healthcare
09.2020 - 12.2021

Cleaner

Worcestershire Royal Hospital
09.2019 - 09.2025

Customer service manager

Ladbrokes Coral Group
12.2018 - 08.2019

Customer service assistant

Co-operative
03.2013 - 10.2025

Cleaner

Worcester county council
03.2013 - 11.2017

GCSEs - English

Tudor Grange Academy Worcester
09/2006 - 05/2012

GCSEs - Maths

Tudor Grange Academy Worcester
09/2006 - 05/2012

NVQ Level 2 - Understanding Autism

NCFE CACHE

SVQ Level 2 - Special Educational Needs and Disabilities

NCFE CACHE

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