Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lauren Mastrolacasa

Flitwick,Central Bedfordshire

Summary

Motivated Project Manager with 2 years of experience controlling all stages of projects from inception through monitoring and closing, exceeding expectations of being on time and on budget. Considerable client-facing project experience has driven commitment to customer satisfaction.

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work History

Project Manager

UK Biocentre
12.2021 - Current
  • History of working in the biotechnology industry in multiple roles
  • Strong experience with automated Liquid
  • Handling systems and biological sample preparation
  • Willing to relocate to: Oxford - Milton Keynes - Watford, Managing a varied portfolio of projects (storage based, DNA extraction, genotyping) from initiation through to completion, including resource allocation and scheduling
  • Writing of SOPs, and document/ change management using QMS software
  • Tracking of invoicing and generation of purchase orders in line with the current budget using SAGE and Sicon WAP,
  • Monitored project spending and compiled budgets to develop business use cases.
  • Stock management and ordering
  • Managed workforce planning, compiling information for informed decision-making.
  • Coordinating communication between teams within the business, and also to external sources
  • Reviewing and compiling data in line with client requirements
  • Presenting project progress and status
  • Communicating with a range of stakeholders internally and externally including Researchers, Lab
  • Technicians, and Sales Personnel to ensure project can be delivered on time and within scope
  • Ensuring continued project compliance with Human Tissue Act 2004, ISO9001:2015, ISO27001, and
  • ISO15189:2012.
  • Used project management tools and techniques for positive, successful outcomes.
  • Defined risk profiles for each project and prepared contingency plans to minimise business risk.
  • Acted as single point of contact for customers and internal stakeholders.

Laboratory Technician

UK Biocentre
Milton Keynes
05.2021 - 12.2021
  • Working across various projects at UKBC, predominantly receipting and reformatting client samples in line with project specifications
  • Use of Tecan liquid handling systems to prepare aliquots of blood, plasma, and serum
  • Experience of RNA
  • Extraction & Quantification using Qiagen QIAcube and Dropsense Technology
  • Hep B vaccinated
  • Shared ideas with team and management to drive continuous improvement within laboratory environments.
  • Tracked lab output and performance using LIMS software.
  • Handled reagents with care and precision.
  • Upheld clinical best practices and UKAS accreditation standards.
  • Recorded all data and results accurately and responsibly.
  • Performed testing procedures according to agreed laboratory protocols.

Laboratory Technician

UK Biocentre
12.2020 - 05.2021
  • Involved in Covid-19 testing and diagnosis within an ISO15189 lab
  • Duties within the lab involving the preparation of samples in a Biosafety Cabinet ready for processing using PCR (endpoint & qualitative)
  • Experience using various Tecan Freedom automated processes, Hamilton, and software to prepare elution plates and dispense samples into lysis plates, and Kingfisher Multidrop
  • Combi Reagent Dispenser to prepare various wash buffers and lysis plates
  • Experience with manual pipetting, environmental and quality controls, and aseptic technique
  • Deputised for the Plate Prep Section Manager on multiple occasions including handing over for the following shift and tracking reagent lot numbers
  • Managing and meeting section KPIs and processing requirements.

General sales assistant

Tesco
Bedford
03.2018 - 12.2020
  • With experience across checkouts, shop floor, and deli counter (including meat and fish)
  • Jobs included stock management, date rotation, reductions and waste booking, cleaning, customer service, food safety, opening and closing of deli counter, training new staff
  • Stepped up as manager during initial covid lockdown, responsible for the Bakery department and attending various meetings relating to store performance and improvement.
  • Achieved strong stock availability by monitoring bestsellers and replenishing size options.
  • Checked and unpacked deliveries to ensure product quality and correct inventory.
  • Greeted customers with upbeat tone and consultative sales style.
  • Operated POS with accuracy and precision, balancing tills with excellent cash handling.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.

Administration Assistant

bpha
Bedford
08.2016 - 01.2018
  • Responsible for the accurate entry of data onto the system and processing/ assessing various documents submitted for the Government Equity Loan scheme
  • Familiar with low cost home ownership schemes
  • Liaised with various stakeholders on a daily basis via email and telephone to help achieve departmental targets
  • Took part in a group project to help maximise team engagement within the company.
  • Responded to telephone enquiries from clients, vendors and members of public.
  • Received and screened high-volume internal and external communications, calls and email.
  • Screened phone calls and routed callers to appropriate parties.

Student Information Assistant

University of Bradford
09.2015 - 05.2016
  • Administrative work in a customer facing role dealing with student and staff enquiries
  • Involved data handling and entry, and cash flow
  • Required heavy use of Microsoft Excel, Publisher, and Access.

Cashier

McColl's
Kempston, Bedford
11.2011 - 06.2013
  • Used cash registers and POS systems to request and record customer orders and compute transactions.
  • Displayed and restocked merchandise by following brand guidelines.
  • Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Educated customers on promotions, offers and special events to enhance product sales.
  • Priced and displayed items clearly and correctly, enabling ease of retrieval for customers.
  • Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
  • Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
  • Kept records of damaged and out-of-date products for safe disposal.

Education

Bachelor's - Biomedical Science

University of Bradford
Bradford
09.2013 - 05.2016

A-Levels - Forensic Science

Bedford College
Bedford
09.2010 - 06.2012

Skills

  • Data Entry
  • Customer Service
  • Project planning and development
  • Budgeting
  • Microsoft Office
  • Communication skills
  • Smartsheet
  • Time management
  • Leadership

Accomplishments

  • Http://linkedin.com/in/laurenmastrolacasa
  • Additional Information
  • Project Manager working across a range of programs and studies with leadership experience and a demonstrated history of working in the biotechnology industry
  • Previous work experience within an
  • ISO:15189 & ISO:9001:2015 lab environment.

Timeline

Project Manager

UK Biocentre
12.2021 - Current

Laboratory Technician

UK Biocentre
05.2021 - 12.2021

Laboratory Technician

UK Biocentre
12.2020 - 05.2021

General sales assistant

Tesco
03.2018 - 12.2020

Administration Assistant

bpha
08.2016 - 01.2018

Student Information Assistant

University of Bradford
09.2015 - 05.2016

Bachelor's - Biomedical Science

University of Bradford
09.2013 - 05.2016

Cashier

McColl's
11.2011 - 06.2013

A-Levels - Forensic Science

Bedford College
09.2010 - 06.2012

Similar Profiles

CREATE PROFILE
Lauren Mastrolacasa