Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Massey

Wigan,No

Summary

Hardworking Operations Assistant with flexible, proactive work ethic offers experience in team coordination and customer support. Adapts to office and operations support tasks for well-rounded assistance in dynamic, fast-paced settings.

Overview

6
6
years of professional experience
1
1
year of post-secondary education

Work History

Operations assistant

Metro Rod Lancashire
Wigan, Lancashire
01.2022 - Current

Currently I am working office based situated within the Wigan area of Lancashire, for a well known drainage company. I have been working for this employer since 2022. Within my role I am responsible for day to day task. My main day to day task is in making sure that all jobs completed may these be reactive jobs or planned worked, they are closed down in a timely manor to not only meet our own deadlines but also process these for invoicing on time for our clients, along with this collecting accurate data to show any queries that may be relating to jobs that cant be invoiced and as a team working through these, along side this I am also responsible for all Health and Safety requirements, this ranges from PPE - Specialized training. I have many other responsibilities within my role that I am more than happy to discuss if needed.

Finance assistant

Man Scaffold services
Wigan, Lancashire
06.2019 - 09.2023

At my previous employment it was my responsibility to ensure all invoices where created within a timely manor, dealing with many clients with are VAT registered and many clients who are also CIS registered, with this I was also responsible in making sure all invoices where paid onetime as per the companies rules. failure to receive payment, I would then liaise with a debt collectors to help along side us. One major part of my role was making sure that monthly VAT paperwork was completed onetime to have these submitted every quarter to the companies accountant.



Education

Distinction* - Health and social care level 2

Wigan and Leigh College
Wigan
09.2015 - 07.2016

Skills

  • Accounting basics
  • Knowledge of gdpr regulations
  • Fleet management experience
  • Invoice processing
  • Customer relations
  • Telephone switchboard operation
  • Financial auditing
  • COVID-19 office safety procedures
  • General administration
  • Minute taking
  • Sales administration
  • Document management
  • Staff supervision
  • General office maintenance
  • Customer billing resolution
  • Administrative support
  • Health and Safety Compliance
  • Team Leadership

Timeline

Operations assistant

Metro Rod Lancashire
01.2022 - Current

Finance assistant

Man Scaffold services
06.2019 - 09.2023

Distinction* - Health and social care level 2

Wigan and Leigh College
09.2015 - 07.2016
Lauren Massey