Lauren Hutton

Organise the diary for fee earners with upcoming appointments, video links and court hearing schedules/dates

Organise external council for upcoming hearings

Take minutes on meetings

Conduct conferences with clients to take their proof of evidence and mitigating statements

Take legal aid details to submit applications for funding

Contact witnesses to take statements

Draft legal letters to the client, external agencies and the court

Draft mitigating statments, proof of evidence and witness sta,ements

Draft legal applications to the court

Represent clients at the police station for legal representation on criminal offences

Take client enquires over the telephone or in person

Set up and close paper and electronic files

Complete end of month billing for conducted cases/files

Archieve files as needed so they are stored approriatly

Using secure computer systems to access the details of customers and their accounts

Processing payments and withdrawals

Calculating mortage repayments

Taking card payments securely over the telephone and processing and attaching the funds to the clients account accurately

Dealing with customer enquires over the telephone

Promoting certain products, services and referring customers to specalised staff

Handling customer complaints efficiently and in a timely manner

Filing documentation in appropriate systems for follow ups

Filling out and submitting applications and using secure encrypted email systems and posting documents

• Improved maternal and newborn health outcomes by providing prenatal care, labour support and postpartum care under indirect supervision in a community setting
• Promoted informed choice through client-centred education sessions on topics such as pregnancy wellness, birth options, infant feeding choices, and postpartum self-care strategies through student-led parent craft classes under indirect supervision
• Collaborated with healthcare professionals within the multidisciplinary team to provide comprehensive care for pregnant individuals and their families
• Provided continuous one-to-one care during labour to enhance patient satisfaction with their birthing experience
• Assisted emergency situations under direct supervison during labour promptly and effectivelt to protect the well-being of teh mother and her baby
• Guided new parents through the transition into parenthood by providing emotional support, practical advice, and hands-on assistance where needed
• Performed newbvorn examinations shortly after birth to assess health status while providing immediate bonding oppertunies for mum and baby
• Contributed to a positive work environment within the midwifery team by fostering open communication and mutual respect among colleagues.