Summary
Overview
Work history
Education
Skills
Timeline
Generic

Lauren Hubbard

Dingwall,Ross-shire

Summary

Highly skilled professional with expertise in computerised order entry, multitasking efficiency, and customer service. Demonstrates exceptional data entry capabilities, ensuring accuracy and timeliness in all tasks. Committed to leveraging skills to enhance operational efficiency and customer satisfaction.

Overview

8
8
years of professional experience

Work history

Pharmacy technician

Walgreens
La Marque TX, Galveston
03.2015 - 02.2016
  • Dealt with prescription queries, improving patient care quality.
  • Contacted Necessary medical insurance providers, running copay and payment amounts.
  • Verified accuracy of prescriptions before dispensing, guaranteeing patient safety.
  • Managed cash register efficiently during busy periods ensuring swift customer service.
  • Managed supplier relationships to secure timely delivery of medications.
  • Managed inventory control and safety measures for controlled substances.
  • Liaised with healthcare providers for seamless coordination of prescriptions.
  • Conducted over-the-counter sales, providing customers with necessary products quickly.
  • Provided exceptional customer service for increased client satisfaction.
  • Updated patient records meticulously, safeguarding against errors or misinformation.
  • Maintained clean work environment, promoting health and safety regulations compliance.
  • Maintained knowledge of current pharmaceutical advancements through ongoing professional development.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Monitored inventory and purchased orders to maintain consistent stock.
  • Minimised wastage by tracking stock dates.
  • Clarified unclear dosage instructions with authorising doctors.
  • Reviewed and verified customer information and insurance provider information.
  • Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
  • Stored drugs in line with temperature and security requirements.
  • Checked inbound pharmacy stock met quantities listed on delivery records.

Administration clerk

Diamond Hydraulics
Hitchcock TX, Galveston
04.2008 - 01.2009
  • Processed employee expenses, saving time for the finance department.
  • Enhanced customer service with clear, concise communication.
  • Supported other staff members to improve team performance.
  • Drafted professional correspondence to maintain positive relationships with clients.
  • Improved office efficiency by analysing and optimising administrative procedures.
  • Facilitated effective communication between departments with regular updates and reports.
  • Maintained accurate records, ensuring accountability and transparency in transactions.
  • Delivered excellent customer service through phone and email correspondence.
  • Coordinated travel arrangements, reducing stress for team members on business trips.
  • Created a more organised workspace for improved productivity.
  • Managed appointment scheduling for increased efficiency in the office.
  • Streamlined invoice processing to reduce payment delays.
  • Responded promptly to phone and email inquiries.
  • Conducted thorough data entry tasks, maintaining accuracy in information management systems.
  • Managed incoming and outgoing mail on, maintaining prompt responses and filing for maximum office efficiency.
  • Documented financial transactions in QuickBooks and classified each with correct code.
  • Opened and routed business parcels and letters.
  • Received and checked financial statements and reconciled related accounts.
  • Kept adequate office supplies on hand to support staff and business requirements.
  • Sorted and organised different types of information by document type, personnel or location.
  • Processed new customer orders, coordinated related documentation and adjusted account balances.
  • Supported staff with administrative needs for photocopying, faxing and filing.
  • Handled incoming calls for staff, answering questions, directing calls and documenting messages.

Education

Diploma of Higher Education -

Santa Fe High School
Santa Fe Texas
August 2003 - June 2006

Skills

  • Computerised order entry expertise
  • Multitasking efficiency
  • Customer Service
  • Data Entry

Timeline

Pharmacy technician

Walgreens
03.2015 - 02.2016

Administration clerk

Diamond Hydraulics
04.2008 - 01.2009

Diploma of Higher Education -

Santa Fe High School
August 2003 - June 2006

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Lauren Hubbard