Summary
Work history
Education
Skills
Timeline
Generic
lauren glenn

lauren glenn

Ballinamallard,Fermanagh and Omagh

Summary

My love for animals has stemmed since I was young as I grew up on a farm, this has help broadened my knowledge on all kinds of animals. This love shows as I voluntarily look after and foster pets. Caring for animals has always been something I have enjoyed as it gives such a rewarding feeling. Having been awarded with volunteer of the month and working my way up in the sanctuary to a 'senior volunteer' as well as giving donations and my time to help run and organise events, I am very dedicated to being the best I can for the animals and for those around me.

Work history

Volunteer Worker

Bright Eyes Animal Sanctuary
Ballinamallard, Fermanagh and Omagh
10.2022 - Current
  • Maintained a safe environment for animals by cleaning and sanitising cages according to centre instructions.
  • Ensured continuity of care by recording animal eating and activity habits on forms and records.
  • Planned and executed effective exercise routines, handling multiple dogs simultaneously, while making sure they get enrichment.
  • Safely handled animals with varying temperaments with firm and friendly manner.
  • Enabled smooth running of centre operations by regularly clearly and inspecting cages and treatment equipment.
  • Minimised health risk exposure by bathing and grooming animals according to prescribed schedules.
  • Remained calm when handling animals to prevent chance of injury or reactive behaviour.
  • Carried out home checks and assessed behaviour to make sure it is the perfect match for both the family and dog/cat.
  • Update the website and reply to emails.
  • Responded to questions on animal care from colleagues or members of public.
  • Measured animals periodically to monitor changes in weight.
  • Looked after sick or distressed animals, cultivating soothing environment to prevent aggressive behaviour.
  • Optimised environments for safe animal occupancy.
  • Gave medical treatments in line with vet instructions.
  • Completed vet runs, this ranged from bringing the dog/cat to and from the sanctuary, as well as reporting back on the vet's advice.
  • Socialised animals through supervised interactions with humans and other animals.
  • Prepared and portioned food in line with feeding schedules.
  • Groomed domestic animals to keep them looking presentable.
  • Protected from risk by using protective equipment where appropriate.
  • I have been able to foster animals this has broadened my understanding.

Barista and café assistant

Christopher Nixon
Enniskillen, Fermanagh and Omagh
06.2021 - Current
  • Produced high-volume coffee orders quickly and accurately, meeting customer demand.
  • Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
  • Built and nurtured customer loyalty by remembering personal preferences.
  • Warmly greeted and served customers, promptly processing payments to minimise wait times.
  • Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
  • Trained new team members with positive reinforcement and respectful, motivational coaching.
  • Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Helped meet business needs by working extra shifts.
  • Correctly used colour-coded equipment.
  • Cleaned and dried windows, mirrors and glass surfaces.
  • Collaborated and offered support with extra tasks to meet team goals.
  • Warmly greeted customers and proactively reduced wait times.
  • Demonstrated proper food handling and safety standards.

Volunteer Teaching Assistant

Ballinamallard Primary And Nursey School
Enniskillen, Fermanagh and Omagh
03.2022 - 05.2023
  • Drove social, emotional, intellectual and physical development through age-appropriate activities.
  • Helped teachers with lesson plan development, class preparation and student mentoring.
  • Evaluated and graded class work, providing verbal and written feedback to determine student comprehension.
  • Aided the teacher in helping with the school nativity by keeping the children organised and instructing how to do the task.

Education

A-Levels - Business Studies

Enniskillen Royal Grammar School
Enniskillen
09.2021 - 06.2023

A-Levels - Health and social care

Enniskillen Royal Grammar School
Enniskillen
09.2021 - 06.2023

A-Levels - Religious Studies

Enniskillen Royal Grammar School
Enniskillen
09.2021 - 06.2023

GCSEs - Business Studies

Enniskillen Royal Grammar School
Enniskillen
09.2019 - 06.2021

GCSEs - Double award science

Enniskillen Royal Grammar School
Enniskillen
09.2019 - 06.2021

GCSEs - English Language

Enniskillen Royal Grammar School
Enniskillen
09.2019 - 06.2021

GCSEs - English Literature

Enniskillen Royal Grammar School
Enniskillen
09.2019 - 06.2021

GCSEs - Food And Nutrition

Enniskillen Royal Grammar School
Enniskillen
09.2019 - 06.2021

GCSEs - Mathematics

Enniskillen Royal Grammar School
Enniskillen
09.2019 - 06.2021

GCSEs - Religious Studies

Enniskillen Royal Grammar School
Enniskillen
09.2019 - 06.2021

GCSEs - Spanish

Enniskillen Royal Grammar School
Enniskillen
09.2019 - 06.2021

Girls Brigade
Ballinamallard, Fermanagh and Omagh
09.2008 -

NEA Speech and Drama award
Ballinamallard, Fermanagh and Omagh
09.2015 - 03.2023

first aid

APM First Aid Training
Enniskillen, Fermanagh and Omagh
10.2022 - 10.2022

Skills

  • I have had experience working with others in order to get jobs done to the best possible standard and have made close friends while doing so, this has strengthened my skill of teamwork and made me a reliable individual to work with
  • I understand the importance of thorough cleaning and sterilisation of equipment, kennels, cages and rooms, in order to help prevent diseases like parvo and cat flu within the animal sanctuary I volunteer at
  • I have learnt about the different needs and wants of animals, ranging from signs of separation anxiety to symptoms of different illnesses and studying their behaviour to understand what that individual animal needs
  • I have been able to experience giving animals medication in different forms such as tablets and eye drops
  • Helping to run the sanctuary's website is something I really enjoy doing, it is important to keep the information up to date and let's me broaden my ICT skills as I upload information, pictures, descriptions as well as reply and interact with people who are interested in adopting, volunteering or donating
  • Paper work is important within any business and I have learnt the importance of correctly storing it and making sure it is completed to it's full and best standard I have been able to find and hand out forms individuals need to fill out like 'surrender forms' or 'adoption forms' I have also been able to access it quickly as it is kept in an organised fashion to allow for efficiency
  • The importance of organisation is essential when caring for any animal I have been able to stay organised by staying in contact with either staff, trustees or other volunteers, actively participating in activities and helping to organise them and being present at any time of the day to stay on track of jobs and tasks

Timeline

Volunteer Worker

Bright Eyes Animal Sanctuary
10.2022 - Current

first aid

APM First Aid Training
10.2022 - 10.2022

Volunteer Teaching Assistant

Ballinamallard Primary And Nursey School
03.2022 - 05.2023

A-Levels - Business Studies

Enniskillen Royal Grammar School
09.2021 - 06.2023

A-Levels - Health and social care

Enniskillen Royal Grammar School
09.2021 - 06.2023

A-Levels - Religious Studies

Enniskillen Royal Grammar School
09.2021 - 06.2023

Barista and café assistant

Christopher Nixon
06.2021 - Current

GCSEs - Business Studies

Enniskillen Royal Grammar School
09.2019 - 06.2021

GCSEs - Double award science

Enniskillen Royal Grammar School
09.2019 - 06.2021

GCSEs - English Language

Enniskillen Royal Grammar School
09.2019 - 06.2021

GCSEs - English Literature

Enniskillen Royal Grammar School
09.2019 - 06.2021

GCSEs - Food And Nutrition

Enniskillen Royal Grammar School
09.2019 - 06.2021

GCSEs - Mathematics

Enniskillen Royal Grammar School
09.2019 - 06.2021

GCSEs - Religious Studies

Enniskillen Royal Grammar School
09.2019 - 06.2021

GCSEs - Spanish

Enniskillen Royal Grammar School
09.2019 - 06.2021

NEA Speech and Drama award
09.2015 - 03.2023

Girls Brigade
09.2008 -
lauren glenn