Fire service volunteer
Herts fire and rescue scheme
Hemel Hempstead, England
2023.08 - Current
LAUREN GALE
Hemel Hempstead,Hertfordshire
Summary
Motivated Warehouse operative experienced in moving special loads between mass transportation vehicles and local lorries. Adapts to different materials requirements and job specifications to consistently exceed expectations. Strengths include physical strength and stamina, time management and clear communication. Trustworthy Warehouse Operative with 2 years of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines. Reliable Cashier proficient in scanning and arranging customer items efficiently, accepting payments and keeping workspaces organised. Enthusiastic assisting customers with outstanding attention to detail.
Work history
Production Operative
Majestic Wine
Hemel Hempstead, England
02.2023 - 05.2023
- Monitored production equipment, notifying maintenance team of faults or inefficiencies.
- Performed cleaning activities across site to maintain safety and compliance.
- Quality checked components to ensure smooth, compliant manufacturing and assembly processes.
- Operated various machinery to produce and store products.
- Ensured full compliance with health and safety regulations, including appropriate use and disposal of hazardous substances.
- Worked closely with production leads to ensure effective, efficient manufacturing and distribution processes.
- Maintained clean workstation to comply with safety guidelines and protocols.
- Provided recommendations to improve production process and quality control.
Warehouse Operative
TRAK Employment
Hemel Hempstead
12.2022 - 01.2023
- Regularly exceeded performance and productivity targets through accurate, efficient picking and packing
- Identified and removed damaged products, quickly replacing items with quality stock to minimise customer delays
- Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards
- Picked orders to meet productivity targets
- Consistently complied with workplace health and safety measures to minimise operational risk
- Built and maintained courteous and effective working relationships.
Cabin Crew Member
Ryanair
Luton
08.2022 - 09.2022
- Cabin Crew Training - EASA Medical Certificate
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
Warehouse Operative
Pertemps
Hemel Hempstead, England
07.2021 - 01.2022
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
- Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
- Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
- Completed work following safety rules for best working practices.
- Performed tagging and labelling of warehouse inventory.
- Cleaned and tidied work areas to meet inspection requirements.
- Stored products in appropriate storage areas to maximise space within warehouse.
- Inspected received merchandise for any damages or discrepancies.
- Moved stock around by hand, using forklift truck or lifting gear.
QUALITY CONTROL
INSPECTPOR
Canterbury
12.2020 - 02.2021
- To observe and control the daily routine of the multiple production lines that are available at the time
- To maintain my time management, I was working towards a strict daily schedule with also the ability to balance out the daily tasks alongside the responsibility of people managing and being a leader
Cashier Assistant
Wilko
Hemel Hempstead
11.2019 - 09.2020
- Duties include answering questions, stocking shelves, and manning tills
- Making sure every customer receives the very best service, every time, at the till or out on the shop floor
- Trained new team members in cash register operation, stock procedures and customer service
- Assessed customer needs through clear communication, anticipating and responding appropriately to queries
- Maintained clean, tidy and organised checkout areas
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice
- Helped customers locate products, answering questions and offering product-related expertise
- Maintained neat and clean shop floor and storage areas.
MARKETING ASSITANT
Marlowes Shopping Centre
Hemel Hempstead
09.2018 - 06.2019
- To work with the Marketing Manager to formulate and implement a Marketing Plan and a Promotional plan for their
- To implement all national and local marketing activities to Mall standards
- To build effective relationships with all retailers, engaging them in marketing activities for mutual benefit
- To organize and ensure the delivery of regular retailer communications
- To update and exploit the various communication vehicles in their mall as a part of the marketing plan, e.g TV “What's on boards etc.”
- To keep abreast of local competition, feeding back to the Marketing Manager as appropriate - PR reporting
- To gather and utilize research data, numerical data and other commercial information for the benefit of income generation
- To drive Mall trade index retailer participation - Sales figures
- To ensure a high level of Customer Service
- To receive and log all telephone calls
- Maintain strong relationships with external stakeholders
- Manage visual content for digital enhances, ensuring they are in line with company design policies
- Designed and oversaw marketing events for advertising, promotion and reputation development
- Wrote professional business correspondence, set up spreadsheets and created presentations
- Drafted internal and external communication to colleagues, stakeholders and to customers
- Maintained schedules, tracked expenses and managed communication between project stakeholders
- Compiled reports detailing campaign performance and customer engagement trends
Education
Diploma - Business
WEST HERTS COLLEGE
Hemel Hempstead 09.2019 - 07.2020
Passed -
The Astley Cooper
Hemel Hempstead 09.2013 - 07.2019
Skills
- National Citizenship Service
- Basic level of Excel
- Microsoft Office/Outlook
- Excellent time management
- Good communication Skills
- Team player
- Keen problem solver
- Excellent communicator
- Quality assurance
- Communication skills
- Team building
Interests
INTERESTS & ACHIEVEMENTS
Following my achievements, I had completed the once in a life time opportunity of joining The National Citizen Service. Also named shortly as NCS. It had become one of the most amazing experiences of my life, I had learned so many new skills such as team building, communication and leadership, which has led me to me to have the ability to able to improve on skills that I knew I originally had, It was an experience that had opened my eyes for sure. My Interests involve having a love of music, travelling the world, cosplaying different DC TV characters and hanging out with friends and family.
HOBBIES
My Interests and hobbies involve having a love of music and TV, travelling the world, Photography, Plane Spotting, and being able to share the passion of anything aviation with my Dad.
Timeline
Fire service volunteer
Herts fire and rescue scheme
2023.08 - Current
Production Operative
Majestic Wine
02.2023 - 05.2023
Warehouse Operative
TRAK Employment
12.2022 - 01.2023
Cabin Crew Member
Ryanair
08.2022 - 09.2022
Warehouse Operative
Pertemps
07.2021 - 01.2022
QUALITY CONTROL
INSPECTPOR
12.2020 - 02.2021
Cashier Assistant
Wilko
11.2019 - 09.2020
Diploma - Business
WEST HERTS COLLEGE
09.2019 - 07.2020
MARKETING ASSITANT
Marlowes Shopping Centre
09.2018 - 06.2019
Passed -
The Astley Cooper
09.2013 - 07.2019
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