Lauren Evans

Duties and responsibibities at Screamin Beans include but are not limited to:

• Ensured customer satisfaction by providing top-quality coffee and beverages.

• Preparation of hot and cold food for customers.

• Service of the above to customers.

• Provide friendly and efficient Customer service both while operating the till and on the shop floor.

• Handling money quickly, efficiently and in a trustworthy manor, ensuring the correct prices are charged and change given where appropriate.

• Maintaining a high quality of health and safety to all areas of the business.

• Managed high volume orders during peak hours maintaining quality of service.

• Maintained cleanliness of the café area whilst preparing orders.

• Collaborated with team members during busy periods improving workflow efficiency.

• Worked alongside shop owner on the business social media pages. Implementing ideas to increase revenue and customer interaction.