Summary
Overview
Work history
Education
Skills
Work availability
Timeline
Lauren Cooke

Lauren Cooke

Watton,Norfolk

Summary

Energetic and eager to contribute superior communication and customer service skills to new role. Upbeat team-player with proven history of reliability and attention to quality. Proactive problem-solver with high-level critical thinking skills. Organised and independent with strong time management. Detail-orientated and able to learn new tasks quickly and effectively. Dependable individual equipped with strong record of academic success. Manages high-volume priorities with careful planning and exceptional organisational skills.


Hardworking and passionate job seeker eager to secure and maintain full-time entry level laboratory position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work history

Waitress

Centre Parcs Elvedon Forest
Thetford, Norfolk
06.2023 - Current
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Cleaned and sanitised areas, maintaining exceptional hygiene standards.
  • Adhered to health and safety regulations by examining food quality and maintaining cleanliness.

Waitress

Broom Hall Country Hotel
Watton, Norfolk
05.2021 - 03.2022
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Established clear communication taking dining orders to kitchen staff, directing attention to special requests.
  • Enforced social distancing policies to maximise safety of staff and customers.
  • Checked in with customers during meals to check orders were received correctly and met guests' expectations.
  • Delivered exceptional service by greeting and serving customers in timely, friendly manner.

Education

Forensic Science

De Montfort University, Leicester
09/2022 - 04/2023

Foundations of both chemistry & biology for forensic science, developed my forensic, professional and quantitative skills, including crime scene and forensic photography. I learned a broad array of areas of forensic science in the essentials of forensic investigations module.


A-Levels - Applied Sciences with forensics

College of West Anglia, King's Lynn
09/2020 - 07/2022

Course of study in Applied Science - Level 3 Btec Extended Diploma

  • Awarded Merit
  • Awarded Merit
  • Awarded Merit

GCSEs -

Wayland Academy Norfolk, Thetford
09/2015 - 07/2020
  • English Language 4
  • English Literature 4
  • Maths 5
  • Core Sciences 5
  • Btec Sport M2
  • Performing Arts M2

Skills

  • Interest in sciences
  • Inventory management
  • Outgoing and enthusiastic
  • Confident communicator
  • Superb time management
  • Visual testing
  • Laboratory safety protocol
  • Sample preparation and processing
  • Fingerprint collection and analysis
  • Forensic evidence analysis

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

Waitress - Centre Parcs Elvedon Forest
06.2023 - Current
Waitress - Broom Hall Country Hotel
05.2021 - 03.2022
De Montfort University - , Forensic Science
09/2022 - 04/2023
College of West Anglia - A-Levels, Applied Sciences with forensics
09/2020 - 07/2022
Wayland Academy Norfolk - GCSEs,
09/2015 - 07/2020

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Lauren Cooke