Lauren Caddell
Chalfont St. Peter,Buckinghamshire
Summary
Reliable and proactive professional driven by a commitment to effect positive change. Demonstrated confidence and enthusiasm as a valued team member in diverse work settings. Notably, the Epilepsy Society has been a transformative and educational experience in my career journey, equipping me with the qualifications and credibility sought after in the health and social care sector. This experience has also fueled my pursuit of higher education, currently enrolled in a Mental Health and Clinical Psychology Master's program at London South Bank University. In addition, my experience as an Assistant Psychologist has deepened my understanding of mental health and equipped me with practical skills in conducting assessments, facilitating therapy, and collaborating with multidisciplinary teams within the NHS. I am eager to continue developing my expertise, with a particular focus on supporting and advocating for marginalised individuals in distress across diverse environments.
Overview
10
10
years of professional experience
Work history
ASSISTANT PSYCHOLOGIST
Herfordshire NHS Foundation Trust - ACMHS
Ware, Hertfordshire
02.2024 - 08.2024
- Therapy Facilitation: Co-facilitated Mentalisation-Based Therapy in an online format, leading to reduced anxiety and increased understanding among group members, as well as improved Core Outcome Measures scores.
- Team Collaboration: Collaborated effectively within a multidisciplinary team (MDT) to ensure comprehensive communication and address clients' distressing needs through coordinated care.
- Psychological Assessment: Conducted psychological assessments alongside Clinical Psychologists, developing formulations to understand individuals seeking support and ensuring their needs were accurately communicated to other professionals for appropriate intervention decisions.
- Database Management: Utilised online databases to reduce the backlog of clients awaiting further psychological input or ASD assessments by performing administrative tasks and liaising with superiors, ensuring ongoing client support between interventions and identifying database shortcomings.
- Relationship Building: Established successful rapport with diverse service users, fostering trusting relationships where individuals felt safe to share their experiences and received empathy and understanding.
- Client Advocacy: Advocated for clients' needs by recommending appropriate interventions and support services during post-assessment and regular psychology department meetings.
SUPPORT WORKER
Epilepsy Society
Chalfont St. Peter
11.2020 - Current
- Empathy and Understanding: Developed strong empathetic and understanding abilities when working with individuals from diverse backgrounds and varying needs.
- Effective Communication: Honed communication skills by building professional relationships with residents, their families, and colleagues, a skill crucial for patient interactions, therapy sessions, and collaborating with multidisciplinary teams.
- Crisis Intervention: Successfully managed a challenging transition period for a new resident amid COVID-19 restrictions, showcasing an ability to handle crises and provide emotional support
- Leadership and Organisation: Demonstrated leadership skills by leading shifts and effectively managing tasks.
- Cultural Competence: Developed cultural competence by understanding and respecting individuals with diverse life experiences.
- Adaptability and Resilience: Navigated the complexities of a healthcare environment during a challenging period, highlighting my adaptability and resilience.
- Patient Advocacy: Advocated for the well-being of residents and their families during difficult times
- Value of Inclusion: Recognised the importance of accepting and valuing every individual in society, emphasising inclusivity and non-discrimination in residential care.
ACADEMIC TUTOR
Private Tuition
High Wycombe
06.2016 - 09.2019
- Tutored Secondary School Students: Provided one-on-one academic support to students preparing for their GCSE exams in subjects including English Literature, English Language, Maths, Biology, Chemistry, and Physics.
- Facilitated Academic Success: Assisted four different students in achieving academic success, demonstrating a track record of effective educational support.
- Stress and Anxiety Mitigation: Placed significant emphasis on helping students cope with the stresses and anxieties associated with the exam period, contributing to their overall well-being.
- Inspiration for Further Education: This experience served as inspiration for pursuing higher education and career aspiration in the mental health sector.
- Desire to Improve Self-Worth: Motivated by a passion for not only helping individuals reach their full potential but also enhancing their self-view and self-worth.
CUSTOMER ASSISTANT
Marks & Spencer
High Wycombe
12.2017 - 12.2018
- Managed Accuracy and Availability: Oversaw regular maintenance of the stock file in a dynamic environment.
- Developed Interpersonal Skills: Improved communication and interaction abilities through daily engagement with diverse individuals.
- Promoted Positive Interactions: Recognised the significance of positive interactions, especially for elderly customers and those with learning disabilities.
- Valued Retail Experience: Acknowledged the importance of retail experience in expanding interactions and understanding diverse individuals.
- Demonstrated Social Competence: Evolved into a socially competent and personable character with the ability to connect with people from various backgrounds.
CATERING ASSISTANT
Wycombe Wanderers Football Club
High Wycombe
06.2015 - 05.2017
- Developed Independence and Confidence: Gained valuable independence and confidence in my first job.
- Served Hundreds of Fans: Managed food and drink service for numerous fans during busy League 2 and international men's and women's matches.
- Effective Under Pressure: Demonstrated effectiveness in high-pressure situations despite my lack of experience.
- Handled Difficult Situations: Calmly and effectively addressed challenging situations presented by fans.
- Navigated Male-Dominated Environment: Successfully worked in a heavily male-dominated setting, overcoming intimidation.
- Positive Workplace Relationships: Formed positive relationships with colleagues, contributing to a fond look back on the experience.
Education
Master of Science in Mental Health and Clinical Psychology -
London South Bank University
10/2022 -
Bachelor of Science in Psychology (with year in Industry), 2:1 -
Loughborough University
10/2018 - 06/2022
Skills
- Empathetic Communication Expertise
- Passionate Advocacy for Vulnerable Populations
- View Education as a Catalyst for Positive Change
- Ability to Advocate for Clients' Needs and Access to Resources
- Skilled in Psycho-education and Client Empowerment
- Effective Case Management and Client Support
- Strong Multidisciplinary Team Collaboration
- Skilled in Connecting with Individuals who struggle to Form Relationships, fostering Trust and Understanding
Accomplishments
- Facilitated an invaluable and enriching holiday for an individual who had not been on holiday since before the COVID-19 pandemic, and overcame funding restrictions.
- Restructured the shift plan within the care setting for enhanced staff engagement and resident empowerment.
- Engaged with local Members of Parliament (MPs) to advocate for mental health as a key priority in the community, ensuring that critical social and political issues impacting mental health are brought to the forefront and addressed, such as Zach's Law.
- Identified and resolved database inefficiencies that were contributing to long waiting times for individual therapies, resulting in a significant reduction of the backlog and improved access to psychological services for clients.
- Developed strong therapeutic connections within a Mentalisation-Based Therapy (MBT) group, enabling individuals who were initially reluctant to open up to gain confidence, share their experiences, and feel empowered in their healing journey.
- Demonstrated a strong commitment to academic growth by actively pursuing advanced studies in Mental Health and Clinical Psychology, with the goal of enhancing clinical practice and contributing to the psychological field.
Passions
- Promoting Inclusivity and Non-discrimination
- Working with and Advocating for Marginalised Groups
- Advancing the Well-being and Rights of Vulnerable Populations
- Influencing Positive Change in Mental Health Care and Policies
Timeline
ASSISTANT PSYCHOLOGIST
Herfordshire NHS Foundation Trust - ACMHS
02.2024 - 08.2024
SUPPORT WORKER
Epilepsy Society
11.2020 - Current
CUSTOMER ASSISTANT
Marks & Spencer
12.2017 - 12.2018
ACADEMIC TUTOR
Private Tuition
06.2016 - 09.2019
CATERING ASSISTANT
Wycombe Wanderers Football Club
06.2015 - 05.2017
Master of Science in Mental Health and Clinical Psychology -
London South Bank University
10/2022 -
Bachelor of Science in Psychology (with year in Industry), 2:1 -
Loughborough University
10/2018 - 06/2022
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