Lauren Burke
Glasgow
Summary
Accomplished professional with expertise in client management and sponsorship procurement, event planning, and logistics coordination. Demonstrates strong negotiation strategies and team leadership skills, complemented by proficiency in ticketing systems. Highly organised with a proven track record of enhancing operational efficiency. Committed to leveraging skills to drive successful project outcomes and foster long-term client relationships.
Intending to relocate to the Manchester area in September.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work history
Head of Events & Operations
5 Stars Events Ltd
Glasgow
04.2022 - Current
- Management and care of over 60 5 Stars Legends (Former players of Rangers Football Club)
- Hosting and Managing Relationships with High Profile Sponsors and Investors
- Managed large-scale events from initial planning to successful completion.
- Hired and trained staff, ensuring high levels of professionalism at events.
- Coordinated team efforts for successful event execution.
- Enhanced brand visibility by organising high-profile events.
- Handled crisis situations effectively, minimising disruption during live events.
- Analysed feedback post-events, continually improving future performances.
Business Development Manager
Kilted Kangaroo Ltd
Stirling
07.2020 - 04.2022
- Drove business development initiatives, expanding the busy pub's client base.
- Analysed competitors' strategies to inform our own business development plan.
- Implemented customer feedback into business development strategies, enhancing service quality.
- Researched and monitored market trends to identify new opportunities for business development.
- Worked around covid-19 protocols to ensure Business could grow and succeed during restrictions.
Assistant Manager
Dusk Nightclub
Stirling
06.2017 - 12.2020
- Supporting the GM to manage daily operations to ensure smooth and safe operations.
- Streamlined operations with efficient scheduling.
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
- Ensured safety of nightclub patrons by performing regular security checks.
- Oversaw cash handling procedures for secure financial transactions.
- Hosted live music evenings to increase footfall on slow weeknights.
- Negotiated contracts with vendors, securing best deals for the pub.
- Trained new hires in pub policies and procedures for consistent service delivery.
Education
Bachelor of Science - Sport and Exercise Science
University of Stirling
Stirling 09.2013 - 07.2017
Skills
- Client management and sponsorship procurement
- Event planning and logistics coordination
- Negotiation strategies
- Team leadership
- Ticketing system proficiency
- Organisational skills
References
References available upon request.
Timeline
Head of Events & Operations
5 Stars Events Ltd
04.2022 - Current
Business Development Manager
Kilted Kangaroo Ltd
07.2020 - 04.2022
Assistant Manager
Dusk Nightclub
06.2017 - 12.2020
Bachelor of Science - Sport and Exercise Science
University of Stirling
09.2013 - 07.2017
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