Lauren Brennan
London,United Kingdom
Summary
Energetic professional with highly relevant skills in administration and publishing. Proven ability to multitask and prioritise workloads, ensuring smooth and efficient office operations. Offers clear communication, proactive planning, and problem solving. Reputation for hard work, punctuality and a willingness to learn new things.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Administrator - Temp Role
Dr Das Medical, Monash IVF
03.2025 - 06.2025
- Managed queries in person, by phone and via email with exceptional customer care.
- Drafted and distributed professional business letters, consent forms, grant applications and email correspondence.
- Processed expense reports, resulting in accurate financial records maintained consistently.
- Performed data entry tasks; ensured accurate record keeping within patient's files. Converted paper based system to online record keeping.
- Organised business travel arrangements, ensuring smooth operations for all staff involved.
- Maintained confidential records, safeguarding sensitive information for over 300 active patients.
- Ensured consistency, tone, and clarity across all client-facing materials.
Regional Administrator
Fostering People
03.2024 - 08.2024
- Liaised with other departments, local authorities and foster parents for seamless workflow coordination.
- Edited internal statements, reports, and legal documents for clarity, accuracy, and consistency, ensuring compliance with statutory guidelines.
- Maintained and redacted sensitive records for legal compliance, following safeguarding protocols.
- Coordinated multi-agency documentation, support services, and training sessions.
- Managed invoicing, finance records, and calendar scheduling for a large caseload.
- Drafted periodic reports to inform upper management on caseload and opportunities for improvement.
Administrator
Hampson Psychology
02.2023 - 01.2024
- Managed patient records, including filing, entering data into the electronic health record, and retrieving data as needed.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Conducted patient intakes, delegating them to appropriate physician.
- Scheduled and confirmed appointments accurately, resulting in fewer missed appointments.
- Utilised multi-line telephone system to manage incoming calls effectively.
- Coordinated office supplies orders to keep necessary materials available at all times.
Tutor
Self-Employed
03.2019 - 11.2024
- Encouraged open communication during sessions, enhancing comfort levels and participation rates.
- Assisted students in essay writing and report structuring skills, improving overall grades.
- Developed study schedules for effective time management and exam preparation.
- Prepared lesson plans, ensuring understanding of complex concepts.
Editorial Intern
The University of Queensland
01.2022 - 06.2022
- Participated in regular editorial meetings contributing valuable inputs.
- Contributed to manuscript preparation under tight and rolling deadlines.
- Conducted extensive research on various topics to provide accurate, comprehensive information.
- Proofread and edited manuscript for improved clarity and grammar.
- Identified and annotated archaic language, maintaining meaning while modernising for a contemporary audience.
Education
Bachelor of Arts - Writing
University of Queensland
Brisbane 02.2018 - 07.2025
Diploma of Languages - Japanese and Linguistics
University of Queensland
02.2021 - 07.2025
Diploma of Early Childhood Trauma -
University of Southern Australia
01.2025 -
Skills
- Advanced typing speed
- Familiarity with legal documents
- Time management excellence
- Report compilation
- Email correspondence
- Invoicing systems
- Minutes drafting
- Database management
LANGUAGES
English – Native Speaker
Native
Japanese – Very good command
Intermediate
French
Beginner
Certification
- Academic & research editing: The essentials, Institute of Professional Editors, 2019
- The Fundamentals of Fiction Editing, Institute of Professional Editors, 2019
REFERENCES
- Sophie Weightman, Manager at Fostering People, Sophie.Weightman@fosteringpeople.co.uk
- Therise Davies, Practice Manager at Monash IVF, Therise.davis@monashivf.com
Timeline
Administrator - Temp Role
Dr Das Medical, Monash IVF
03.2025 - 06.2025
Diploma of Early Childhood Trauma -
University of Southern Australia
01.2025 -
Regional Administrator
Fostering People
03.2024 - 08.2024
Administrator
Hampson Psychology
02.2023 - 01.2024
Editorial Intern
The University of Queensland
01.2022 - 06.2022
Diploma of Languages - Japanese and Linguistics
University of Queensland
02.2021 - 07.2025
Tutor
Self-Employed
03.2019 - 11.2024
Bachelor of Arts - Writing
University of Queensland
02.2018 - 07.2025