LAUREN BOVINGDON
Bury St Edmunds,United Kingdom
Summary
A highly skilled professional with expertise in Adobe Photoshop, Adobe Illustrator, Production Layout, Product Design, Adobe InDesign, and Print Making. Demonstrates strong capabilities in Abode AfterEffects and Marketing, complemented by exceptional Customer Service and Analytical Skills. Known for effective delegation and outstanding Communication abilities. Aiming to leverage these competencies to drive innovative design solutions and enhance marketing strategies within a dynamic organisation.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Assistant manager
Starlings Toys
Bury St Edmunds, Suffolk
04.2024 - Current
- Managed daily operations to ensure smooth running of the shop floor.
- Created a positive work environment, resulting in higher employee morale.
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Coordinated with management on operational issues providing solutions for better efficiency.
- Delegated tasks to team members efficiently improving overall productivity.
- Developed strong relationships with suppliers, ensuring timely delivery of products.
Key Holder
Clarks
Bury St Edmunds
07.2022 - 03.2025
- Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery
- Built customer retention and satisfaction by delivering top-quality service
- Priced and displayed items clearly and correctly, enabling ease of retrieval for customers
- Managed staff rotas, planning workloads effectively and strategically
- Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents
- Increased team productivity through effective staff planning, coordination and task delegation
- Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security
- Approved customer returns and refunds, returning products to shelves or damaged goods department
- Managed the transfer of cash from the till into the safe, as well as ensuring the money in banked correctly
Sales Assistant
WHSmith And Post Office
Bury St Edmunds, United Kingdom
10.2021 - 01.2022
- Processed letters and parcels, offering advice on suitable services in line with customer requirements
- Inspected mail and packages for clear labelling and correct postage to prevent bounce backs
- Managed daily cash, credit and debit card transactions with accuracy
- Zeighed letters and parcels, computed mailing costs based on weight, type and destination and affixed correct postage
- Cashed and dispensed high volumes of money orders per shift with zero error
- Converted and sold foreign currency in line with company policy
Education
Extended Diploma of Higher Education - Graphic Design
West Suffolk College
09.2021 - 05.2023
GCSEs -
Thurston Community College
09.2016 - 06.2021
Skills
- Adobe Photoshop
- Adobe Illustrator
- Production Layout
- Product Design
- Adobe InDesign
- Print Making
- Abode AfterEffects
- Marketing
- Customer Service
- Analytical Skills
- Communication
- Effective delegator
References
References available upon request.
Extracurricular Activities
Challenges Abroad, South Korea, Seoul and Busan, 03/01/23, During my last year of college, I was offered the opportunity to apply to take part in a 3 week, extra curricular trip to South Korea. During this time, I took part in:, Leather workshop, 2 days at the UAL Hana College to work with the students there, Pottery workshop, Mark-Making Project, Museum Visits to see exhibitions from the likes of Takashi Murakami, Watched a talk from a South Korean Graphic Designer
Timeline
Assistant manager
Starlings Toys
04.2024 - Current
Key Holder
Clarks
07.2022 - 03.2025
Sales Assistant
WHSmith And Post Office
10.2021 - 01.2022
Extended Diploma of Higher Education - Graphic Design
West Suffolk College
09.2021 - 05.2023
GCSEs -
Thurston Community College
09.2016 - 06.2021
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