Lauren Bottrill
Uffculme, Cullompton,Devon
Summary
Recent psychology graduate with a 2:1 degree with diverse work experience as a waitress, sales assistant, marketing assistant, and events worker. Possesses strong interpersonal, communication, and organizational skills. Demonstrates adaptability, teamwork, and a keen understanding of human behaviour. Eager to contribute my dynamic skill set and theoretical knowledge to a psychology-related role or any opportunity that demands a proactive, detail-oriented, and dedicated professional.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
Work history
Courier
Evri
Cullompton
2023.09 - 2024.05
- Operated delivery vehicle safely and in adherence with road safety regulations.
- Responded to and resolved delivery-related complaints and concerns.
- Developed rapport with customers and tailored deliveries to their individual needs.
- Delivered high volumes of parcels efficiently and safely as well as adapting to busier seasons (e.g. Christmas).
Social Media Marketing Manager
Can I Go And Play Now Ltd
Cullompton, England
2021.02 - 2024.05
- Contacting customers and responding to queries and questions via email.
- Online promotion for training events and upcoming opportunities to drive engagement.
- Created regular and engaging social media posts to optimise brand awareness.
- Managed mailing lists to a large dataset of clients.
- Supported planning and implementation of training events.
Customer Assistant
Lauren Aston Designs
Exeter, Devon
2023.07 - 2024.02
- Offered advice on product selection to suit customer needs.
- Took payments and provided a fast checkout to customers.
- Organised and replenished stock floor.
Restaurant Waitress
The Ashill Inn
Cullompton, England
2019.02 - 2020.09
- Provided professional and attentive front-of-house service by greeting guests and showing them to tables.
- Efficiently served high volumes of guests in a fast-paced environment with an exceptional level of customer care.
- Issued bills and collected payments accurately.
- Resolved any complaints or issues from guests in a professional manner to ensure positive dining experiences.
- Cleaned, tidied and prepared the restaurant, bar and bathroom areas prior to service to maintain customer comfort and hygiene.
Events Staff Member
The Corn Barn
Cullompton, England
2018.05 - 2020.08
- Managed audio devices and technology during ceremonies, including microphones, speakers and music.
- Served food and drink to large parties in a efficient and professional manner.
- Cleaned dining areas, bathrooms and events halls prior to guest arrival to ensure hygiene and satisfaction.
- Provided exceptional care to guests to ensure their event ran smoothly.
Education
Bachelor of Science - Psychology
University of Bristol
Bristol 2020.09 - 2023.07
A-Levels - Biology, Psychology, English Literature
Richard Huish College, Taunton
Taunton 2018.09 - 2020.06
GCSEs - Varied
Uffculme School
Cullompton 2013.09 - 2018.05
Skills
- Event coordination
- Digital marketing
- Food and beverage service
- Retail sales expertise
- Upbeat, outgoing and positive
- Customer rapport building
- Hospitality expertise
- Clean driving record
Affiliations
- Fashion Journalism
- Cooking
- Writing
- Painting
- Successful Second-Hand Fashion Seller
Languages
Italian
Beginner
Timeline
Courier
Evri
2023.09 - 2024.05
Customer Assistant
Lauren Aston Designs
2023.07 - 2024.02
Social Media Marketing Manager
Can I Go And Play Now Ltd
2021.02 - 2024.05
Bachelor of Science - Psychology
University of Bristol
2020.09 - 2023.07
Restaurant Waitress
The Ashill Inn
2019.02 - 2020.09
A-Levels - Biology, Psychology, English Literature
Richard Huish College, Taunton
2018.09 - 2020.06
Events Staff Member
The Corn Barn
2018.05 - 2020.08
GCSEs - Varied
Uffculme School
2013.09 - 2018.05