Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Lauren Aston

Gloucester

Summary

Experienced professional focused on supporting project delivery and coordination. Skilled in streamlining processes, managing schedules, and providing administrative support to enhance team productivity. Capable of facilitating communication, tracking project milestones, and ensuring timely completion of tasks.

Key Achievements:

  • Cross-Organisational Collaboration: Led collaborative efforts with various NHS organisations, ensuring cohesive project execution.
  • Website Management: Increased user engagement by 25% on the G-care website.
  • Efficiency Improvements: Reduced inventory retrieval time by 40% with a new filing system.

Overview

8
8
years of professional experience

Work history

Project Support Officer

NHS Gloucestershire ICB
Gloucester, United Kingdom
02.2022 - 03.2025
  • Programme Monitoring: Overseeing projects and programmes in the Programme Management Office
  • Budget Monitoring: Ensured financial control over projects by meticulously monitoring budget allocation.
  • Risk Assessment: Assisted in identifying and mitigating potential issues through comprehensive risk assessments.
  • Communication: Enhanced communication between stakeholders and the team by drafting correspondence letters.
  • Data Accuracy: Maintained data accuracy through meticulous record-keeping practices.
  • Project Support: Supported project leads in successfully completing projects within deadlines.
  • Stakeholder Management: Managed stakeholder communication to improve project relationships.
  • Research: Conducted thorough research to inform decision-making on projects.
  • Documentation: Maintained project documentation for traceability and accountability.
  • Training Facilitation: Facilitated project management training for the organisation.
  • Meeting Coordination: Coordinated meeting schedules, including diary management for executives.
  • Tool Utilisation: Utilised project management tools to streamline operations.
  • Reporting: Prepared comprehensive reports with detailed analysis of project progress.
  • Presentation Design: Designed project presentations and reports for executive teams.
  • Meeting Facilitation: Facilitated board-level meetings.
  • Engagement Events: Fostered strong relationships with stakeholders through regular engagement activities.
  • Collaboration: Worked closely with other NHS organisations to ensure cohesive project execution and alignment with broader healthcare goals.

Care Pathways Administrator

NHS Gloucestershire CCG
02.2021 - 02.2022
  • Website Management: Supervised the G-care website, ensuring content accuracy, functionality, and effective user feedback management.
  • Internal Communications: Facilitated internal communications through clear and concise memos and bulletins.
  • Confidentiality: Managed sensitive information discreetly, maintaining confidentiality as required by protocol.
  • Database Oversight: Ensured updated records and database accuracy.
  • Department Collaboration: Collaborated with various departments to foster positive rapport and ensure smooth workflow.
  • Publication Process: Oversaw the publication process, ensuring compliance with governance standards.
  • Content Checks: Conducted detailed content checks to maintain accuracy and identify areas for improvement.
  • Promotion: Promoted G-care through stakeholder communications, user demonstrations, and website analytics.
  • Issue Resolution: Addressed and resolved website issues, coordinating with IT as needed.
  • Funding Requests: Managed Individual Funding Requests (IFR).
  • Content Development: Collaborated with ICS leads and other websites for content development and functionality.
  • Reporting: Provided briefings and reports to the Commissioning Manager.
  • Content Review: Regularly reviewed internal reports and updates from sources like NICE to keep content current.

Business Administrator

Wilson Associates Consulting Limited
07.2017 - 02.2021
  • Engineering Documentation: Created technical drawings using AutoCAD; interpreted borehole data for mine planning; prepared detailed report summaries.
  • Data Management: Organized sample results in MS Excel; sent professional reports and invoices to clients.
  • Administrative Support: Managed diaries, appointments, and meetings; dispatched samples to labs; assisted in HR procedures and business correspondence; implemented a new filing system and streamlined inventory management.
  • Website Design and Marketing: Designed website and marketing materials.
  • Client and Supplier Coordination: Scheduled appointments; managed confidential information securely; improved client relationship management through superior customer service.
  • Financial Assistance: Managed banking and accounts with expert finance knowledge.
  • Website design and marketing materials
  • Scheduled client and supplier appointments.
  • Managed confidential information securely.
  • Improved client relationship management by providing superior customer service.

Financial Assistance:

  • Managed banking and accounts with expert finance knowledge.

Education

GCSE -

Beaufort Cooperative Academy

A-Levels -

Beaufort Sixth Form

Fire Safety -

St Johns Ambulance

Quality, Service Improvement and Redesign -

NHS

Leadership and Management - undefined

Gloucestershire Enterprise

Project Management - undefined

NHS

Mental Health First Aid -

Healthy Lifestyles

NVQ Level 2 - Business Administration

Gloucestershire College
Gloucester

Skills

  • Excel Data Analysis
  • Flowcharting
  • Stakeholder Management
  • Project Scoping
  • Status Reporting
  • Microsoft Office Proficiency
  • Database Management
  • Technical Writing
  • Dataset Interpretation
  • Risk Management
  • Budget Control
  • Web Analytics
  • Market Analysis
  • Workload Prioritization
  • Diary Management
  • Meeting Oversight
  • Minute Taking
  • Incident Logging
  • Sharepoint

Affiliations

  • Pilates

References

References available upon request.

Timeline

Project Support Officer

NHS Gloucestershire ICB
02.2022 - 03.2025

Care Pathways Administrator

NHS Gloucestershire CCG
02.2021 - 02.2022

Business Administrator

Wilson Associates Consulting Limited
07.2017 - 02.2021

Leadership and Management - undefined

Gloucestershire Enterprise

Project Management - undefined

NHS

GCSE -

Beaufort Cooperative Academy

A-Levels -

Beaufort Sixth Form

Fire Safety -

St Johns Ambulance

Quality, Service Improvement and Redesign -

NHS

Mental Health First Aid -

Healthy Lifestyles

NVQ Level 2 - Business Administration

Gloucestershire College
Lauren Aston