Laura Ziernik
Summary
Highly motivated university student with a year of experience in customer service and sales. Driven to deliver a high-quality service and achieve company goals, with a proven ability to boost sales by tailoring the experience for each customer. Enthusiastic about contributing to the team environment and eager to adapt to any environment.
Overview
1
1
year of professional experience
1
1
Certification
Work history
Retail sales associate
Skechers
Spalding, Lincolnshire
2023.09 - 2024.09
- Listened to customer needs and preferences to provide tailored advice, boosting sales opportunities
- Promoted new products to customers, driving brand awareness
- Maintained a visually appealing shop floor and organised merchandise to enhance customer engagement and drive sales
- Collaborated with store members to ensure company KPI's are met
- Unpacked deliveries promptly to ensure customer satisfaction
Education
Bachelor of Science - Accounting & Finance
Manchester Metropolitan University
Manchester, England 09/2024 -
A-Levels - Business Studies, Geography & Sociology
Bourne Academy
Bourne, Lincolnshire 09/2022 - 06/2024
Skills
- Tailored purchasing advice
- Written and verbal communication
- Product knowledge
- Persuasive selling
- Self motivation
- Flexibility
- Teamwork
Languages
Polish
Native
Certification
MOS Associate certifications in Word, Excel & PowerPoint
Timeline
Retail sales associate
Skechers
2023.09 - 2024.09
Bachelor of Science - Accounting & Finance
Manchester Metropolitan University
09/2024 -
A-Levels - Business Studies, Geography & Sociology
Bourne Academy
09/2022 - 06/2024