Laura Wong
Summary
A proven Change and Operations Leader; with an extensive background in leading direct and indirect teams within the energy sector. I thrive on achieving challenging goals and I value integrity, continuous learning and personable character. I’m passionate about driving the energy transition and putting people and customers first; as part of a high performing team.
Overview
9
9
years of professional experience
Work history
SOLUTIONS BUSINESS LEAD
E.ON Next
2025.06 - 2026.06
- Led the business through a pivotal transformation for our EV, Battery, Solar and ASHP business
- Senior relationship management of both Zuno and HomeServe Finance alongside internal exec and UK Board oversight
HEAD OF PROPOSITIONS, ELECTRIFICATION OF HEAT
E.ON Next
2024.12 - 2025.06
- Led the Heat solutions business with end to end accountability, from proposition through to aftercare and ongoing customer relationship
MATERNITY LEAVE
At Home
2023.11 - 2024.12
- At Home being a Mum
SENIOR PROGRAMME MANAGER
E.ON UK
2021.05 - 2023.11
- Led Smart Field Projects through a UK wide migration of capabilities into E.ON Next. Launched the first E.ON UK Tribe for Smart and led through to maturity
PROGRAMME DELIVERY LEAD
E.ON UK
2020.06 - 2021.05
- Enabled the Residential business to transition to a new way of working; through delivery of alternative channels supporting end to end resolution
MATERNITY LEAVE
At Home
2019.09 - 2020.06
- At Home being a Mum
TRANSFORMATION MANAGER
E.ON UK
2017.07 - 2019.09
- Delivered a stretching FTE efficiency target in Residential through organisational structure re-design supported by IT and business change.
SENIOR TRANSFORMATION OFFICE ANALYST
E.ON UK
2017.06 - 2018.01
- Managed change governance for the UK, prioritising ideas against strategic vision for UK Board approval
- Set up of the ‘war room’ concept in the UK; working with Global Portfolio Management in Essen, to drive the concept of value-based project steering.
Education
P30 Practitioner
APMG
Prince 2 Practitioner
Prince 2
English Language, Literature, French and Communications
A-Levels
Skills
- Leadership and management of large direct and indirect teams
- Extensive Mentoring and Coaching; including sponsoring of ‘Women in Leadership’ and internal talent programmes
- Continuous improvement (EBS) Champion, including finalist in UK problem solving competition and trail blazer for the Kaizen concept in the UK
- Confident public speaker; externally PR trained
- Improved the EON Next Heatpump gross margin position by 20% during 2025
Websites
Timeline
SOLUTIONS BUSINESS LEAD
E.ON Next
2025.06 - 2026.06
HEAD OF PROPOSITIONS, ELECTRIFICATION OF HEAT
E.ON Next
2024.12 - 2025.06
MATERNITY LEAVE
At Home
2023.11 - 2024.12
SENIOR PROGRAMME MANAGER
E.ON UK
2021.05 - 2023.11
PROGRAMME DELIVERY LEAD
E.ON UK
2020.06 - 2021.05
MATERNITY LEAVE
At Home
2019.09 - 2020.06
TRANSFORMATION MANAGER
E.ON UK
2017.07 - 2019.09
SENIOR TRANSFORMATION OFFICE ANALYST
E.ON UK
2017.06 - 2018.01
P30 Practitioner
APMG
Prince 2 Practitioner
Prince 2
English Language, Literature, French and Communications
A-Levels