Laura Trinkwon-Smith

I have held the above three roles at this school. Duties have included:

• Extensive data keeping and production, confidential and public. Liaising between departments, ensuring I work within the Senior Leadership Team's expectations of results.
• Communications via email, letter, website publications, phone calls, both confidential and public.
• Managing and record-keeping for First Aid, medication, and health documentation.
• Emergency First Aid response and support.
• FSM and Vaccination management, ensuring all records and arrangements are communicated, accurate, and organised for the highest convenience of all parties.
• Arranging and managing effective staff cover and replacement ahead of time and to meet daily deadlines.
• Stock/stationary/medical supply - maintained, processed and distributed.
• School trip organisation - checking all safety and planning procedures are met before submitting trip plans to Senior Leadership Teams for approval. Following up communications, payments, identification, reminders to all parties.
• School admin document management, liaison, design and creation, to include: staff planners, student diaries, intake booklets.
• Parent, child and staff liaison. Time management, priority management.
• Website publication work.
• Partnering collaboratively with departments to determine optimum schedules for individual projects.
• Communicating policy changes and school priorities to streamline team tasks.
• Preparing reports meticulously for accurate record-keeping purposes.
• Handling sensitive information discreetly, adhering strictly to confidentiality protocols at all times.
• Completing data entry tasks accurately, ensuring error-free records are maintained.
• Providing administrative support during high-pressure periods, aiding overall productivity.
• Handling/writing correspondence, providing timely responses to all enquiries. Answering high-volume daily telephone and email enquiries, minimising correspondence backlogs.
• Organising filing systems and maintaining records and documentation in alignment with school policies and data security protocols.
• Utilising data programmes to manage spreadsheets/forms and deliver specialised reports.
• Prioritising high-volume competing tasks to complete simultaneous projects within stringent timeframes.
• Reviewing existing procedures and systems for inefficiencies and recommending actionable initiatives for improvement.

• Managed attendance and registers for around 1000 children aged 11 to 18 daily. Introduced easy-to-follow attendance management data to share with teaching teams to aid their understanding in raising overall school attendance.
• Enhanced student welfare through consistent monitoring of mental and physical health issues.
• Reduced truancy levels using rigorous tracking and intervention methods.
• Liaised with and set up new systems to ensure high levels of communication between parents and senior leadership teams.
• Recorded safeguarding and child protection data using SIMS and PARS systems.
• Produced immediate, accurate reports and communicated updates with parents, working teams, and services.
• Worked within Safeguarding and school policy parameters to raise the school's attendance

• Working in a professional capacity with school children, keeping control and order within exam situations. Handling papers and exam equipment with honesty, integrity, and in a professional manner.
• Promoted academic integrity with stringent monitoring during exams.
• Assisted in exam set-up, creating an organised and conducive environment for candidates.
• Collected completed scripts after each examination, maintaining orderliness and preventing loss of papers.
• Guided students on emergency evacuation procedures during drills or actual emergencies whilst preserving theintegrity of ongoing exams.