Laura Tauzeni
Manchester
Summary
I am a motivated, organised individual that is looking for an opportunity to grow and progress my career. I have 2+ years of office administration experience and therefore hold many transferable skills I am excited to relay into this future role. I am always looking for new challenges and things to learn.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Administration assistant
Bermans solicitors
2024.05 - 2026.06
- Ensuring all filing and storing of documents are stored correctly and securely.
- Opening new client and matter profiles using the companys onboarding new clients process on different case systems (e.g proclaim)
- Working within the secretary team to ensure all admin tasks are completed. For example, printing and preparing court bundles for hearings as well as other prerequisites for meetings.
- Managing all incoming and outgoing post in the company (Scanning, delegating and saving/storing where needed)
- Ordering and maintaining stock levels for all office resources such as water, stationery, paper and others.
- Liaising with different departments when needed. For example working with the operations team to keep on top of inactive files and file audits.
- First point of contact for all clients, ensuring company visitor policy is always adhered to.
- Handling all incoming cheques, including regular banking into the correct accounts.
- Creating client care documents such as CCLs.
- Completing all Winding Up Petitions and Bankruptcy Searches using Infotrack and HM Land registry.
- Assisting the marketing team with planning events by following strict budgets and requirements. Also managing marketing information for company events by using mail chimp, eventbrite and excel.
Team Member- Housekeeping
Hotel Indigo
2023.07 - 2024.04
- Providing the highest quality of hospitality
- Cleaning of bedrooms to the required standards within a certain time frame
- Responding to guest comments and issues in a professional manor
- Ensuring hotel procedures are followed at all times
Team Member- Housekeeper
Leven Hotel
2022.07 - 2022.09
- Worked as a team to provide the highest quality of hospitality
- Stocking and maintaining an inventory of housekeeping supplies
- Reporting any breakages, damages and safety issues for repairs
- Manage guest requests in a timely and efficient manor
- Assist other departments wherever necessary and maintain a good working relationship
Education
GCSEs -
Trinity Church of England
2016.09 - 2021.08
A-Levels -
Trinity Church of England
2021.09 - 2023.08
Skills
- Organised
- Collaborating with different departments
- Working well under pressure and Time Management
- Computer and bespoke IT (Case Systems, Excel, Word and PowerPoint)
- Communication
Certification
Completed level 3 BA apprenticeship in which I have obtained 2.5 years of office experience. For my apprenticeship project I had to complete a process improvement project. I created a onboarding process for new employees in which I worked closely with the office manager and Head of Operations. This project helped me achieve my grade being a distinction.
REFERENCES
References available upon request
WORK HISTORY
HideAway Youth Club, Volunteer, 2022-07, 2022-07, Participated in setting up events for the young people, Helped plan future activities and day trips that aligned with the budget given, Comfortable communicating with young people as well as finding different ways to communicate best with each individual, Provided feedback to the youth leader to review and co-ordinate future and existing activities
Timeline
Administration assistant
Bermans solicitors
2024.05 - 2026.06
Team Member- Housekeeping
Hotel Indigo
2023.07 - 2024.04
Team Member- Housekeeper
Leven Hotel
2022.07 - 2022.09
A-Levels -
Trinity Church of England
2021.09 - 2023.08
GCSEs -
Trinity Church of England
2016.09 - 2021.08