Laura Sessions

Improved customer service by efficiently handling queries and complaints. Handled high-pressure situations calmly, keeping store operation seamless during peak hours. Learnt about new products quickly, providing comprehensive guidance to customers. Managed till operations smoothly, reducing waiting time for customers.

• Successfully worked under the high-pressure summer sales period, navigating peak sales times with efficiency. Skillfully handled challenging situations, such as calming distressed parents and children during uniform fittings, ensuring a positive customer experience. Collaborated effectively within groups of over 10 sales assistants.

• Keeping a clean and organized workspace. Demonstrated strong multitasking abilities, providing excellent service with efficiency and attention to detail to meet customer needs and enhance the overall experience. Had multiple responsibilities and communicated well with team members to ensure seamless daily operations and uphold brand standards.