Laura Quagliano
Skelmersdale,Lancashire
Summary
Loyal employee and dedicated team player, proactive and hands-on in all tasks required.
Overview
32
32
years of professional experience
6
6
years of post-secondary education
Work history
Office Services Assistant Manager
Matalan Retail Ltd Head Office
Knowlsey, Merseyside
2001.02 - Current
- Perform general administrative tasks such as photocopying, distributing in coming mail to each department; ensure smooth day-to-day functioning of the office.
- Improved office efficiency by organising and managing files.
- Maintain a tidy reception area, creating a positive impression on visitors.
- Order stationery for Head Office
- Manage Refreshments
- Invoicing
- Arrange couriers
- Complete end of days on UPS&DHL
General assistant
Asda
Skelmersdale, Lancashire
1997.01 - 2001.02
- Handled stock and inventory for smooth store operations.
- Conducted cash handling duties, ensuring correct transactions.
- Worked as part of a team to meet targets.
- Replenished shelves frequently ensuring availability of products at all times.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Operated cash registers with accuracy and processed cash and card transactions.
- Ordered Stock on a daily basis
General assistant
Butler Fuels
Skelmersdale, Lancashire
1993.09 - 1996.12
- Helped unpack and shelve deliveries quickly ensuring all items were available for sale.
- Provided face to face customer service, resulting in high levels of customer satisfaction. Supported colleagues during peak hours.
- Handled cash transactions.
- Maintained a clean, organised workspace to ensure smooth daily operations.
Education
RSA 1&2 Typing and Word Processing - Office Services
Skelmersdale College
Skelmersdale 1992.09 - 1993.06
BTEC Diploma in Business & Finance - Business Studies
Skelmersdale College
Skelmersdale 1991.09 - 1992.06
City & Guilds Community Care - Community Care
Glenburn High School
Skelmersdale 1979.09 - 1984.06
Skills
- Inspiring motivation
- Multitasking
- Mail dispatch and receipt
- Dedicated team player
- Mail management
- Reception and switchboard coverage
Affiliations
- RSA Qualified Fitness Instructor, Socialising & Watching Movies.
Timeline
Office Services Assistant Manager
Matalan Retail Ltd Head Office
2001.02 - Current
General assistant
Asda
1997.01 - 2001.02
General assistant
Butler Fuels
1993.09 - 1996.12
RSA 1&2 Typing and Word Processing - Office Services
Skelmersdale College
1992.09 - 1993.06
BTEC Diploma in Business & Finance - Business Studies
Skelmersdale College
1991.09 - 1992.06
City & Guilds Community Care - Community Care
Glenburn High School
1979.09 - 1984.06