Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Laura Quagliano

Skelmersdale,Lancashire

Summary

Loyal employee and dedicated team player, proactive and hands-on in all tasks required.


Overview

32
32
years of professional experience
6
6
years of post-secondary education

Work History

Office Services Assistant Manager

Matalan Retail Ltd Head Office
Knowlsey, Merseyside
02.2001 - Current
  • Perform general administrative tasks such as photocopying, distributing in coming mail to each department; ensure smooth day-to-day functioning of the office.
  • Improved office efficiency by organising and managing files.
  • Maintain a tidy reception area, creating a positive impression on visitors.
  • Order stationery for Head Office
  • Manage Refreshments
  • Invoicing
  • Arrange couriers
  • Complete end of days on UPS&DHL

General assistant

Asda
Skelmersdale, Lancashire
01.1997 - 02.2001
  • Handled stock and inventory for smooth store operations.
  • Conducted cash handling duties, ensuring correct transactions.
  • Worked as part of a team to meet targets.
  • Replenished shelves frequently ensuring availability of products at all times.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Ordered Stock on a daily basis

General assistant

Butler Fuels
Skelmersdale, Lancashire
09.1993 - 12.1996
  • Helped unpack and shelve deliveries quickly ensuring all items were available for sale.
  • Provided face to face customer service, resulting in high levels of customer satisfaction. Supported colleagues during peak hours.
  • Handled cash transactions.
  • Maintained a clean, organised workspace to ensure smooth daily operations.

Education

RSA 1&2 Typing and Word Processing - Office Services

Skelmersdale College
Skelmersdale
09.1992 - 06.1993

BTEC Diploma in Business & Finance - Business Studies

Skelmersdale College
Skelmersdale
09.1991 - 06.1992

City & Guilds Community Care - Community Care

Glenburn High School
Skelmersdale
09.1979 - 06.1984

Skills

  • Inspiring motivation
  • Multitasking
  • Mail dispatch and receipt
  • Dedicated team player
  • Mail management
  • Reception and switchboard coverage

Affiliations

  • RSA Qualified Fitness Instructor, Socialising & Watching Movies.

Timeline

Office Services Assistant Manager

Matalan Retail Ltd Head Office
02.2001 - Current

General assistant

Asda
01.1997 - 02.2001

General assistant

Butler Fuels
09.1993 - 12.1996

RSA 1&2 Typing and Word Processing - Office Services

Skelmersdale College
09.1992 - 06.1993

BTEC Diploma in Business & Finance - Business Studies

Skelmersdale College
09.1991 - 06.1992

City & Guilds Community Care - Community Care

Glenburn High School
09.1979 - 06.1984
Laura Quagliano