Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
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Laura Nicholls

Lindford,Hampshire

Summary


Organised Team Leader with over 7 years of experience within various care settings. Builds positive rapport, inspires trust and guides teams to provide the very best levels of care to our residents.

Highly skilled professional with expertise in communication, time management, and exceptional organisational abilities. Committed to leveraging these skills to drive success and efficiency in a dynamic work environment whilst ensuring the residents are at the heart of everything we do.

Overview

16
16
years of professional experience
4041
4041
years of post-secondary education

Work history

Team Leader

Huntington and Langham Court
Hindhead, Surrey
09.2021 - Current
  • Maintained detailed records, ensuring accurate documentation.
  • Cultivated positive relationships with multidisciplinary teams to improve patient care.
  • Provided emotional support for increased patient comfort.
  • Advocated on behalf of patients, protecting their rights and dignity.
  • Monitored changes in patients' conditions, adjusting care plans as necessary.
  • Handled emergency situations calmly, ensuring the safety of all involved.
  • Promoted individual wellbeing, verifying service users were safeguarded against abuse and neglect.
  • Provided exceptional care to elderly patients by assisting with daily tasks.
  • Administered medication, ensuring correct dosage and timing.
  • Offered companionship to reduce feelings of loneliness in patients.
  • Demonstrated empathy towards the emotional needs of clients, providing necessary reassurance during difficult times.

Senior Contracts Administrator

Allianz Insurance
Liphook, Hampshire
10.2008 - 06.2021
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Consistently arrived at work on time and ready to start immediately.
  • Managed complex contracts for successful project delivery.
  • Ensured timely completion of projects managing contract schedules efficiently.
  • Trained junior staff members on contractual policies and procedures, improving team competence level overall.

Education

Phlebotomy

Cancer Testing South

Diploma of Higher Education - Midwifery and Health care

The Distance Learning Centre

NVQ Level 1 - Care Certificate

Haslemere Homecare

Skills

  • Communication skills
  • Time management
  • Inspirational leadership
  • Well-organised
  • Medication management

Affiliations

  • I have three rescue dogs, whom I enjoy walking in the countryside.
  • I have an allotment. I take great pleasure from growing fruit and vegetables for my family.
  • I have two beautiful children and a wonderful husband. We enjoy going on day trips and weekends away,

References

References available upon request.

Timeline

Team Leader

Huntington and Langham Court
09.2021 - Current

Senior Contracts Administrator

Allianz Insurance
10.2008 - 06.2021

Phlebotomy

Cancer Testing South

Diploma of Higher Education - Midwifery and Health care

The Distance Learning Centre

NVQ Level 1 - Care Certificate

Haslemere Homecare

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Laura Nicholls