Summary
Overview
Work history
Education
Skills
Timeline
Generic

Michael Hayes

Ifield Crawley,West Sussex

Summary

Personal statement Deadline-driven and detail-orientated Warehouse Manager with 17 years career experience in transportation and distribution environments. Professional leader adept in materials management, cost reductions Possesses excellent organizational and problem-solving skills. Accomplished supply and distribution manager with strengths in personnel management, systems organisation and logistics oversight. History keeping materials moving smoothly and on-time with expert management of ongoing operations and special projects. Expert in coordinating dispatching and resolving problems.

Overview

18
18
years of professional experience

Work history

Warehouse Manager

Bidfood
Worthing, WSX
09.2022 - Current
  • Responsible for up to 30 warehouse staff including drivers
  • Planning and organising of the night-shift to ensure that operational requirements and service levels are achieved to meet KPIs
  • Ensuring the team are fully trained and performing in the role, compliant with company health and safety policy including manual handling and fire evacuating procedures
  • Taking responsibility for health and safety issues within conjunction with health and safety guidelines
  • Ensuring the team follow procedures in an effective way that delivers
  • Shift briefs daily
  • Controlling and monitoring staff holidays to maximise shift efficiency
  • Cost control
  • Daily reporting to senior management
  • Absence management
  • Investigations and disciplinaries
  • Being a hands-on manager
  • Continuous improvement
  • Planned work rotas to optimise team performance and target achievement.
  • Assessed staff and team performance and regularly actioned insights to fuel improvement.
  • Monitored warehouse safety and swiftly resolved hazards.
  • Briefed team on productivity targets and process changes.
  • Exceeded warehouse productivity targets with consistent operational oversight.
  • Delegated tasks and coordinated warehouse workflow to support continuous productivity.
  • Delivered performance appraisals to drive team productivity.
  • Enhanced picking and packing output through targeted team coaching and feedback.
  • Led daily warehouse management meetings, ensuring minutes were taken accurately and distributed to appropriate personnel.
  • Spearheaded improvements in warehouse operations and workflow to optimise efficiency.

Warehouse Manager

Hermes Parcel - Net
Crawley, WSX
08.2011 - 08.2022
  • Responsible for up to 120 warehouse staff and ad-hoc including 25 drivers
  • Planning and organising off day-shift and night-shift to ensure that operational requirements and service levels are achieved to meet KPIs
  • Ensuring teams are fully trained and performing in their roles, compliant with company health and safety policy including manual handling and fire evacuating procedures
  • Taking responsibility for health and safety issues within conjunction with health and safety guidelines
  • Ensuring teams follow procedures in effective ways that delivers
  • Shift briefs daily
  • Controlling and monitoring staff holidays to maximize shift efficiency
  • Cost control
  • Daily reporting to senior management
  • Absence management
  • Investigations and disciplinary
  • Planned work rotas to optimize team performance and target achievement.
  • Reported daily warehouse performance data and updated company logs.
  • Increased staff motivation by introducing incentive programmes based on team attendance and productivity.
  • Oversaw staff training, addressing knowledge and skills gaps to maximise work quality and efficiency.
  • Monitored warehouse safety and swiftly resolved hazards.
  • Briefed team on productivity targets and process changes.
  • Exceeded warehouse productivity targets with consistent operational oversight.
  • Delegated tasks and coordinated warehouse workflow to support continuous productivity.
  • Delivered performance appraisals to drive team productivity.
  • Enhanced picking and packing output through targeted team coaching and feedback.
  • Managed warehouse inventories, suggesting and implementing ideas to improve product movement processes.
  • Improved warehouse layout to maximise storage space.
  • Led daily warehouse management meetings, ensuring minutes were taken accurately and distributed to appropriate personnel.
  • Minimised accidents and near misses with rigorous health and safety training.
  • Supported team by demonstrating respect and willingness to help.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Developed plans and strategies to promote continuous improvement.
  • Spearheaded improvements in warehouse operations and workflow to optimise efficiency.

Transport/yard Supervisor

Burdens
Crawley, WSX
10.2008 - 08.2011

Responsible for 12 yard staff and 18 drivers

  • Controlling information and paperwork for drivers
  • Downloading off Digi-cards
  • Managing all aspects of vehicle management to include MOTs servicing repairs
  • Daily vehicle routing
  • Maintaining high standards of material handling
  • Ensuring compliance with all health and safety regulations
  • Leading and motivating training and developing staff
  • Crawley drywall supplies
  • Organised completed orders for easy loading and delivery.
  • Helped to maintain tidy and organised yard for smooth distribution.
  • Moved stock around by hand, using forklift truck or lifting gear.
  • Transported goods between loading, unloading and storage areas.
  • Managed heavy loads safely with proper lifting techniques and load distribution methods.
  • Followed health and safety protocols for material handling, safe lifting and transport protocols.
  • Loaded and unloaded deliveries, verifying quantity and quality requirements against paperwork.

Warehouse Manager

Crawley Drywall Supplies
Crawley, WSX
07.2006 - 10.2008

Responsible for 6 warehouse staff and 5 drivers

  • Planning and organizing of warehouse
  • Overseeing picking and packing of goods
  • Inventory control
  • Stock ordering
  • Overseeing loading of HGVs
  • Leading and motivating and training staff
  • Liaised with customers and other departments to plan timely transportation of goods.
  • Delegated tasks and coordinated warehouse workflow to support continuous productivity.
  • Spearheaded improvements in warehouse operations and workflow to optimize efficiency.
  • Assessed staff and team performance and regularly actioned insights to fuel improvement.
  • Briefed team on productivity targets and process changes.
  • Selected, trained and performance-managed staff to build results-focused team.

Education

Some College (No Degree) -

Thomas Bennett Community Collage
Crawley

Skills

  • Proficiency in all areas of
  • Microsoft Office, including Access, Excel, Word
  • Excellent communication skills, both written and verbal
  • IOSH trained
  • First aid trained
  • Cost reduction
  • Shipping and receiving
  • Employee management
  • Budget management
  • Distribution and warehousing
  • Process improvement
  • Target-driven
  • Warehouse processes

Timeline

Warehouse Manager

Bidfood
09.2022 - Current

Warehouse Manager

Hermes Parcel - Net
08.2011 - 08.2022

Transport/yard Supervisor

Burdens
10.2008 - 08.2011

Warehouse Manager

Crawley Drywall Supplies
07.2006 - 10.2008

Some College (No Degree) -

Thomas Bennett Community Collage
Michael Hayes