Laura Moores

Key Responsibilities

• DBS Check certificate.
• Trained in moving and handling, medication & adult CPR
• PEG Trained
• Delivered at home care, end of life, Live in care and waking nights.
• Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming, changing pad and toileting.
• Planned, prepared and served meals and snacks according to prescribed diets.
• Recorded vital signs, such as Oxygen levels.
• Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
• Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
• Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
• Recognised and reported abnormalities or changes in patients' health status.
• Assisted patients with self-administered medications.
• Turned and positioned bed bound patients to prevent bedsores and maintain comfort levels.
• Wearing the right PPE suitable for each clients needs.

Key Responsibilities

• Supported loss prevention by monitoring shopper Behaviour.
• Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
• Merchandised attractive shelf displays with current offerings to drive store sales.
• Delivered high level of assistance by locating products and checking store system for merchandise at other stores.
• Processed credit, debit card, cash handling and online orders through app payments to complete purchasing experience.
• Trained new employees on customer service, money handling, refunds/exchanges and till knowledge.
• Delivered exceptional level of customer service to each customer by listening to concerns.
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Carried out day to day duties such as cutting fabrics, replenishing shelves, click & collect service, and keeping store cleanliness up to store standards.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Proved successful working within tight deadlines and fast-paced atmosphere.

I worked at Superdrugs Preston as a temporary online picker and packer and replenishing shelf’s, due to COVID-19.

Key Responsibilities

• Store deadlines and making sure all tasks were completed on time for example, new clothing releases, window/store displays.
• Maintained excellent attendance record, consistently arriving to work on time.
• Carried out day to day duties accurately and efficiently, such as fitting room duties, setting up display fixtures, security procedures, stock deliveries and keeping shop floor up to store standards.
• Successfully working within tight deadlines and fast-paced atmosphere, Such as Christmas period.
• Delivered exceptional level of customer service to each customer by listening to concerns and answering questions.

Key Responsibilities

• Achieving individual and store targets, focusing on KPIs and high-pressured sales.
• Carried out day to day duties such as store Cleanliness, online product training, deliveries and working fast-pasted.
• Monitoring shoppers behaviour for shop lifting.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
• Processed credit, debit card and cash handling payments to complete purchasing experience.
• Assisted customers with prompt and polite support in-person and via telephone.
• Completed special VM display promotions and seasonal updates.
• Trained new employees.

Key Responsibilities

• Large Weekly Deliveries
• Window Displays
• Product Training
• Maintaining Cleanliness
• Up Selling Products
• Excellent Customer Service
• Operating Tills/Returns/Exchanges

Key Responsibilities

• DBS Check certificate.
• Trained in moving and handling, medication & adult CPR
• PEG Trained
• Delivered at home care, end of life, Live in care and waking nights.
• Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming, changing pad and toileting.
• Planned, prepared and served meals and snacks according to prescribed diets.
• Recorded vital signs, such as Oxygen levels.
• Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
• Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
• Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
• Recognised and reported abnormalities or changes in patients' health status.
• Assisted patients with self-administered medications.
• Turned and positioned bed bound patients to prevent bedsores and maintain comfort levels.
• Wearing the right PPE suitable for each clients needs.