LAURA MAGEE
Southampton,Hampshire
Summary
A well-organised and highly motivated Business Support professional with over five years of administrative and management experience, seeking to expand skills and expertise. With a strong background in customer service, administrative support, data management, and team coordination, I thrive in fast-paced environments where efficiency and attention to detail are essential. Adept at managing key aspects of the employee lifecycle, including recruitment, onboarding, training, and performance management. Experience in handling confidential data, liaising with multidisciplinary teams, and providing outstanding administrative support. Eager to contribute, ensuring a positive experience for both staff and customers.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
Work History
Business Manager
Clarins
Southampton, Hampshire
01.2024 - Current
- Provide administrative support, handling scheduling, reports, and correspondence.
- Maintain accurate records, ensuring data protection compliance and confidentiality.
- Process orders, manage inventory, and liaise with suppliers to ensure stock levels are maintained.
- Increased sales year-to-year by 7%.
- Communicate effectively with internal and external stakeholders, supporting business operations.
Floor Manager
Flannels
Southampton
06.2023 - 01.2024
- Managed daily store operations to increase efficiency.
- Managed administrative tasks with attention to detail and thoroughness.
- Organised team meetings and training sessions for employees, elevating team performance levels.
- Collaborated with senior management on strategic planning, contributing to business growth and expansion plans.
- Handled sensitive and confidential information regarding staff performance and customer complaints.
- Ensured visual merchandising standards were maintained for an appealing shopfront.
- Fostered a positive work environment by promoting teamwork and communication among staff members.
Assistant Store Manager
JD Sports Fashion
Southampton
08.2022 - 06.2023
- Oversaw data entry, financial reporting, and stock control, ensuring operational efficiency.
- Collaborated closely with Store Manager to develop marketing strategies that drove footfall into the shop.
- Supported the 360 recruitment process.
- Implemented promotional activities, increased product visibility and awareness amongst customers.
- Facilitated smooth operation with effective scheduling and task delegation.
- Handled employee concerns discreetly; fostered healthy working environment.
Department Manager
H&M
Southampton
09.2018 - 08.2022
- Provided administrative support for store operations, including handling correspondence and internal reports.
- Coordinated staff rotas, payroll, and HR documentation, ensuring accuracy and confidentiality.
- Used Microsoft Office applications to create reports, manage records, and track performance metrics.
Education
BA (Hons) - Make-up and Hair Design
Solent University
Southampton 09.2016 - 06.2019
Diploma - Beauty Therapy
North West Regional College
09.2015 - 09.2016
A-Levels - Art & Design
North West Regional College
Londonderry 09.2013 - 06.2015
GCSEs - Including Maths & English
Limavady High School
09.2008 - 07.2013
Skills
- Administrative Support & Organisation – Skilled in managing correspondence, records, and office procedures efficiently
- Communication – Ability to interact professionally with clients and external partners
- Confidential Data Handling – Understanding of Data Protection Act (GDPR) and confidentiality policies
- Microsoft Office Proficiency
- Time Management & Multitasking – Proven ability to prioritise and manage workload effectively
- Problem-Solving & Initiative – Can work independently and apply a suitable approach to challenges
Additional Information
- UK Driver’s Licence & Own Car
- Eligible to Work in the UK
Affiliations
- Freelance Artist and Designer
Timeline
Business Manager
Clarins
01.2024 - Current
Floor Manager
Flannels
06.2023 - 01.2024
Assistant Store Manager
JD Sports Fashion
08.2022 - 06.2023
Department Manager
H&M
09.2018 - 08.2022
BA (Hons) - Make-up and Hair Design
Solent University
09.2016 - 06.2019
Diploma - Beauty Therapy
North West Regional College
09.2015 - 09.2016
A-Levels - Art & Design
North West Regional College
09.2013 - 06.2015
GCSEs - Including Maths & English
Limavady High School
09.2008 - 07.2013
Similar Profiles
Coleen SaccoccioColeen Saccoccio
Associate Manager at ClarinsAssociate Manager at Clarins
Eva MikolyEva Mikoly
Picker/Packer at ClarinsPicker/Packer at Clarins
Harbeen KalerHarbeen Kaler
Beauty Advisor and Sephora Coach at ClarinsBeauty Advisor and Sephora Coach at Clarins
Callum JacksonCallum Jackson
Automotive service advisor / Parts Team Leader at Hendy GroupAutomotive service advisor / Parts Team Leader at Hendy Group
Aneta CooperthwaiteAneta Cooperthwaite
Career break for maternity leave at NonCareer break for maternity leave at Non