Laura Light
Leeds
Overview
30
30
years of professional experience
Work History
Installation Planner
Moores Furniture Group Limited
Thorp Arch
06.2017 - Current
- I am currently a installation planner at Moore's. I have worked here's since June 2017. Planning full kitchen fits.
- Liaising with sites and project managers for fit dates.
- Ordering remedial up and planning them in to get plots fitted if any missing or damaged items.
- Speaking with fitters and planning there diaries.
- Also planned for the customer care side and booked in work for occupiers as well.
Store Manager
Jones Bootmaker
Harrogate
06.2015 - Current
- Manage a team of staff to ensure high customer service at all times.
- Making sure that I and my team are achieving and exceeding sales targets and the KPI'S that has been set.
- Adhering to Loss Prevention policies and procedures as well as company policies at all times.
- Ensuring stock audits are to the company's expectations.
- I am also a training manager so train new managers/ assistant managers before they go into their own store.
- Training staff on product knowledge.
Sales Assistant
Jones Bootmaker
York
04.2005 - 06.2015
- I started out as a sales advisor within the York store then worked up to Assistant Manager, I was the Assistant Manager for 7 years before stepping up to Store Manager in the Harrogate store.
- I worked closely with store manager to ensure that high customer service was given at all times, helped with staff training, Controlling the day to day running of the store.
- Deliveries, stock transfers, stock audits, cashing up and banking.
- Training other staff members on product knowledge and children's fitting.
Sales Advisor
Dorothy Perkins Arcadia Group
York
03.2000 - 01.2005
- Dealing with customer enquiries, deliveries and working on the tills.
Weekend Sales Advisor
Bally Shoes
York
01.1996 - 03.2000
- High Customer service, serving customers, deliveries.
Timeline
Installation Planner
Moores Furniture Group Limited
06.2017 - Current
Store Manager
Jones Bootmaker
06.2015 - Current
Sales Assistant
Jones Bootmaker
04.2005 - 06.2015
Sales Advisor
Dorothy Perkins Arcadia Group
03.2000 - 01.2005
Weekend Sales Advisor
Bally Shoes
01.1996 - 03.2000